S A B R I N A R J E N K I N S
**** *** **** ***** ******** Hills, TX 76118 817-***-**** **.*******@*********.***
H U M A N R E S O U RC E S M A N AG E R
Extensive background in HR generalist affairs, including experience in employee recruitment and
retention, staff development, mediation, conflict resolution, benefits and compensation, HR records
management, HR policies development and legal compliance.
Demonstrated success in negotiating win win compromises, and writing personnel manuals,
corporate policies, job descriptions and management reports.
HR Skills
HR Department Startup Staff Recruitment & Retention Orientation & On Boarding
Employment Law Employee Relations Training & Development
FMLA/ADA/EEO/WC Benefits Administration Performance Management
Mediation & Advocacy Organizational Development HR Policies & Procedures
Professional Experience
OnSiterx Grapevine, TX
Provides pharmacy services for nursing homes.
Director of Human Resources, 2009 to Present
Recruited to help transition from a Professional Employer Organization to an internal HR and payroll
department. Worked with senior management to create HR policies and procedures; co created benefit
program; and develop orientation, training and incentive programs. Manage leave of absence programs
and personnel records; administer benefits enrollment and programs; and handle HR generalist
workplace issues for six locations in three states.
Key Results:
20% increased efficiency accomplished by streamlining time records to an online timekeeping system.
Outcome: Improved/Compliant record keeping and timely processing of payroll records.
Played a key role in ensuring the successful launch and staffing of the new Phoenix office. Spearheaded
recruitment efforts, interviewing, hiring, benefits packages, and new employee orientation.
Developed a compliant new hire orientation program which simplified the onboarding process and
ensuring all paperwork is received in a timely manner, equipment is available, and employees are
introduced to all departments.
$80,000 annual savings achieved through negotiation of PEO and insurance benefits for 2011 which also
offers enhanced insurance coverage for employees.
$30,000 recovered for year 2010 by conducting an audit of the workers’ compensation policy and
correcting the misclassification of employees.
$25,000 in 2010 and $15,000 for 2011 in unemployment claims was saved by training and assisting
managers in their disciplinary procedures in addition to ensuring proper documentation as well as
policy/procedures enforcement.
Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA
policy and benefits information.
S A B R I N A R J E N K I N S
H U M A N R E S O U R C E S M A N AG E R
Phone: 817-***-**** Page 2
Introduced company’s first formal performance review program, creating a goal oriented system for the
entire organization.
S A B R I N A R J E N K I N S
H U M A N R E S O U R C E S M A N AG E R
Phone: 817-***-**** Page 3
Professional Experience (continued)
PharMerica Grand Prairie, TX
Second largest long term care pharmacy in the nation servicing more than 350,000 nursing home
residents.
Admin Assistant, 2006 to 2009 Lead Billing Coordinator, 2004 to 2006 Admin Assistant, 1997 to 2004
Promoted to fulfill a broad range of billing functions, including training, scheduling, disciplinary action
and reporting. Co chaired new hire orientations and presentations, and payroll coordinator functions.
Oversaw accounts payable and petty cash as well as medical records printing for over 90 nursing homes.
Key Results:
Co wrote A/R Billing Manual which was enforced throughout the region.
Created a scheduling table that increased efficiency in the billing department by 30% and reduced errors
by 15%.
Education & Certifications
University of Phoenix Phoenix, AZ
Masters in Business Administration (MBA), Human Resources Management, 2010
University of Texas Arlington, TX
Bachelor of Arts (BA) in Criminology and Criminal Justice, 2003
Activities: Worked full time concurrently during college as an administrative assistant and HR
Generalist.
Of Note
Professional Development:
Complete ongoing training in the areas of compensation and benefits, employee and labor relations,
leaves of absence, workers’ compensation and workplace safety/security.
Affiliations:
Society for Human Resource Management (SHRM)