Real Estate Manager
Resume:
The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
Summary
I am a knowledgeable, innovative, experienced, business manager with a well-
developed sense of what it takes to make a service operation successful. My
leadership experience, advanced education, and personal development have
positioned me with the capacity to have a dramatic, positive impact on any
operation that I choose to accept a position with. Authenticity, integrity, good
service, and a phenomenal work ethic are amongst my core values. I have
developed unique skills in the areas of marketing, human resource management
and development, and business sustainability. I would be a particularly strong
asset to any company interested in harnessing the financial strength that can be
garnered from developing a strong culture, high-functioning teams, solid
environmental stewardship, and community engagement.
Work Experience
OXFORD-VERMA ENTERPRISES, INC. DBA KING ABSTRACT COMPANY (KING)
A Title Insurance Agency Licensed to Operate in Erath County, Texas.
I served for nine years (1999-2008) as the chief executive of this title insurance agency where I handled all of the
company’s public relations needs, as well as the development of the company’s marketing strategies, its internal
policies and procedures, and information technology solutions. Additional responsibilities included personnel
recruitment, management, and development; oversight of the agency’s title research, closing, escrow, and policy
divisions; and regulatory compliance.
At the beginning of my tenure, King’s gross revenue was $518K. It garnered roughly 30% of the market. It had
suffered a public relations catastrophe due to an act of embezzlement by the previous manager. It was functioning
internally on an Arcnet information system and DOS computers, its guarantee files were completely unorganized,
and the company did not have a marketing campaign. The business was very much in trouble.
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
On January 2, 1999, my first day on the job, I assembled the staff and told them that I knew very little about how
to run a business but if they were willing to help me and work hard we could restore the company. I borrowed an
additional 10K above the purchase price of the company and invested most of the money in an upgrade of the
internal information technology system. I adopted a professional dress code, overhauled the customer service
procedures, and internal workflow procedures.
I became a Master Mason, joined the local Optimists Club, enrolled and graduated from the local Chamber of
Commerce’s leadership program, became an Ambassador for the Chamber, accepted an invitation to join the
Board of Directors for the local chapter of Habitat for Humanity, and created and served as the president of The
Heritage Square Foundation, a nonprofit organization for the preservation, beautification, and economic
revitalization of the downtown business district. These civic activities were in marked contrast to my competitor.
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
Work Experience (Cont.)
I developed a marketing campaign that branded the 108 year-old company with its 75 years of combined
experience amongst its senior personnel as the choice for clients who are looking for authentic, professional,
service. I developed radio advertisements that featured stories based on real estate closings of the town’s key
ancestors from the 1890s, 1900s, 1910s, and 1920s with the closing slogan of “108 years of service to the citizens
of Erath County.
The existing guarantee file system was more akin to a guarantee pile system where all of the supporting research
and closing documents for a real estate transaction were being thrown into a manilla envelope. I replaced it with
a flex-board folder that organized each division’s work into one of four sections, with each section’s
documentation appearing in the same order. The company’s personnel went from digging through piles every
time they needed to retrieve a document to going instantly to where the document was located.
The existing customer interface consisted of “you hand us the real estate contract and we’ll get back in touch with
you as the closing date approaches.” I took groups of real estate agents and mortgage lenders on tours through
our entire operation, introduced them to all of our staff by providing colorful stories about them and explaining
their role in the company. I then implemented an email notification system that kept customers completely
informed as to the status of their real estate transaction at all times.
The year before I sold the company for the purpose of pursuing an advanced education, King’s gross revenues
were $1.1 million and it held about 50% of the local market. Net income for King rose by 189% during that
period. Employee compensation rose by the same amount as officer compensation during that period. I had a
very satisfying career and I am proud of my accomplishments as a title insurance agent.
Note: there is a additional section on work experience below.
Education
BAINBRIDGE GRADUATE INSTITUTE
Bainbridge Island, Washington
MBA Candidate, 2012
Completed Coursework:
Core Business Functions:
Finance, Accounting & the Tipple Bottom Line I; Finance, Accounting & the Tipple Bottom Line II,
Economics I: Neoclassical & Ecological Economics; Economics II: Capitalism & Political Economy; Research
& Quantitative Methods; Marketing & Sales
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The Resume of William S. Oxford
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Note: Triple Bottom Line Accounting refers to a type of accounting the accounts for social justice and
environmental considerations in addition to the financial bottom line.
Education (Cont.)
Business and Sustainability:
Foundations of Sustainable Business; Systems Thinking in Action; Using the Social Web for Social Change;
Social Justice & Business
Leadership & Management in the Context of Change:
Management I: People & Teams; Management II: Organizational Systems; Management III: Organizational
Change, Creativity & Right Livelihood; and Two Years of Leadership & Personal Development
Personal Brand
Fellow students and faculty members describe me as an innovative, visionary, thinker with great skills in the
areas of presentation, language development, and collaborative leadership.
Legacies
I served as the facilitator of Poetry Night, a gathering a students on Saturday evenings, to share original or
cover poetry and music. During my time as the leader the event grew from just a few students to over 40. It
became so popular and these MBA students and faculty members were so talented that I agreed to produce a
three-hour evening of poetry and music for the entire community.
I was a also a member of a small organizational change management team that conducted research and offered
an organizational change strategy for opening up the financial books of the institution to the entire student
body.
Please see the appending note regarding Bainbridge Graduate Institute
THE UNIVERSITY OF TEXAS – DALLAS
Dallas, Texas
Bachelor of Arts in Interdisciplinary Studies
Human Interpersonal Relations, 1995
3.29 overall GPA (3.9 in my major)
This undergraduate degree featured a concentration (18 hours) in human relations with foundations (12 hours)
in Arts & Humanities, Cognitive Development, and Philosophy.
My undergraduate degree proved invaluable in my career as a title insurance agent. Real estate transactions
can be extremely complicated and may involve dozens of interested parties and representatives. Invariably,
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
some part of the transaction will not go according to plan or will not be completed to some party’s complete
satisfaction. Dealing with angry customers has become one of my most well-developed skills. I suspect that
this part of my education will continue to be an asset to me going forward.
Additional Education
LEADERSHIP STEPHENVILLE
Graduate, 2001
TEXAS LAND TITLE ASSOCIATION LEVELS I AND II
TEXAS LAND TITLE INSTITUTE
Multiple Seminars Attended
A lifetime of studies about the human experience, philosophy, spirituality, and environmental education.
Civic Experience
THE HERITAGE SQUARE FOUNDATION
Founder and President from 2001 to 2004
A few weeks after September 11, 2001, I wrote up an invitation for all of the owners of the businesses in the
downtown area to gather together and talk about the need for a foundation to support the beautification,
preservation, and economic revitalization of downtown Stephenville. I learned about nonprofit law, the
process of becoming a nonprofit, and how to negotiate agreements between the local business owners,
landlords, city and county governments, and the Chamber of Commerce. Major accomplishments included the
beautification of the town square, a downtown parking agreement, Christmas lighting across the tops of all
buildings in a nine block area, and the downtown mural project.
ERATH COUNTY HABITAT FOR HUMANITY
Fundraising Chairman, Vice President, and President from 2002-2004
As the chair of the fundraising committee, I developed and presented a new community partnership model that
significantly reduced the financial stress on the charity. Within 18 months, ECHFH was in solid enough
financial condition to move from constructing one house per year to two houses per year.
As Vice President (the President that year was largely absent) and President of the Board of Directors I was
instrumental in guiding the nonprofit through a extremely tense decision to remove a family from the program.
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
The board was split on this decision and emotions often flared up at the monthly board meetings. One cold,
stormy night the conservative group showed up in numbers (including some who rarely attended) and
overwhelmed the other side with a resolution to not only remove the family from the program but to evict them
from their home within three days.
I adjourned the meeting, went to my home, and stayed up all night contemplating my responsibilities to uphold
the principles of the organization and my duties to carry out the will of the board of directors. The next day I
called every board member to set another meeting on the following Monday evening. At the beginning of that
meeting I expressly indicated that the removal of the family from the program was not up for reconsideration
but if the eviction of the family from ECHFH’s rental property in three days
Civic Experience (Cont.)
was not up for reconsideration, I would tender my resignation from the Board. The family was granted 30
days to find a new place to live, the charity averted a public relations disaster, and I was commended by many
members of the board for exercising leadership and integrity throughout the process.
LOCAL CHARITABLE SUPPORT
King was a financial supporter of the Cross Timbers Fine Arts Council, the Art Booster Club, Erath County
Habitat for Humanity, and the local Chamber of Commerce, and school supply drives for rural schools across
the county. We wanted to help if it was a worthy cause that was not receiving much support because there
wasn’t a lot of “exposure” for doing so.
Additional Work Experience
REPUBLIC TITLE INSURANCE (DALLAS and COLLIN COUNTIES)
A Title Insurance Plant in Plano, Texas
Residential Title Examiner
1997-1998
Accomplishments:
Title examinations were being written out by hand when I accepted a position at this company. I soon
developed a template for title examination on a Corel Word Perfect platform, complete with quick words that
would paste long strings of common text into the document. With this tool, I set production records
continuously. Near the end of my time with the company I was examining over 300 files per month while not
working a single hour of overtime. When the plant manager decided to cuss me in front of all of my peers one
day, I began negotiating with my father for the purchase of the family’s title insurance agency and soon turned
in my two-week notice.
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
CHICAGO TITLE OF DALLAS (DALLAS COUNTY)
A Title Insurance Plant in Garland, Texas
Residential Title Abstractor/Examiner
1995-1997
I was by far and away the most productive residential title abstractor/examiner while I was with Chicago.
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The Resume of William S. Oxford
Cell: 254-***-**** Email: abg1va@r.postjobfree.com
Personal Interests and Hobbies
Poetry, spoken word, creative writing, linguistics, photography, photo editing, film, film editing, playing the
piano, music composition, camping, hiking, kayaking, documentaries, organic food, local economy, social
justice, working in teams, creative session work, house concerts, singer-songwriters, social networking, and
volunteering.
Contact Information
William S. Oxford
923 Timberbrook Dr.
Stephenville, Texas 76401
Cell: 254-***-****
Email: abg1va@r.postjobfree.com
Ask Me About My Innovative Marketing Presentation!
Recommendations (Two of Many):
“Billy is one of the most dynamic, proactive, positive and committed people I have ever met. He is smart,
pleasant to be around, and a powerful creator - he gets things done! He is also authentically and deeply
committed to living life in a manner that is in harmony with honoring people and the planet. Billy is someone
you want on your team!”
~~ Brandi Clark Burton, Founder and Chief Inspiration Officer, Austin EcoNetwork
“I had the great privilege of working extensively with Billy during my time as a student at Bainbridge
Graduate Institute. When I think back to those experiences, the things I remember most about working with
Billy are the level of creative expression he brings to his tasks, his ability to work effectively within a team,
and the passion that consumes him in all work that he does that makes the world a better place for us all. Billy
always gave his best effort and delivered quality, timely results. And he always did so with a creative twist that
left the rest of us engaged, even when it came to excel spreadsheets. He was as comfortable serving as project
manager as he was in a support role, and his "agenda" always incorporated the wisdom and insights of his
teammates. I will be pleased to see Billy become employed in a place where his passion to make the world
better will be continually fueled and harnessed.”
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~~ Andy Marse, Fellow Student at Bainbridge Graduate Institute
Appending Note Regarding Bainbridge Graduate Institute
The First Business School to offer an MBA in Sustainable Business
Ranked No. 1 for Preparation for Ethically and Socially Responsible Leadership
Ranked in the Top 5 Sustainable Business Schools in the U.S.
Because Bainbridge Graduate Institute’s MBA program is so radically different from traditional MBAs, I am
including a creative little extra note regarding my graduate environment and education:
Orientation:
It has been to my great personal fortune that I was
accepted into Bainbridge Graduate Institute’s eighth
cohort; a group of very bright, progressive men and
women ranging in age from 24 to 66. I flew to Seattle,
and rode on a bus with 26 of them to Vancouver, and
thence on a giant ferry to Nanaimo, a bus to Campbell
River, and finally by two smaller ferries and a water taxi
to the Channel Rock encampment on Cortes Island at the
north end of the Strait of Georgia to spend a week getting
oriented to the pursuit of an exceptional graduate
education. The following four seventy-degree days of
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sunshine that fueled a 90-year old organic garden, were
magical. It was an environment
of creativity, connectivity, and mutli-cultural delight that builds without fail, the sturdy interpersonal structures of
a group of students set to pursue an advanced degree in sustainable business together. It’s where we all
experience the first of many circles of genuine, innovative people gathered together as adults of equal standing;
participating in the efforts of personal appreciation, information sharing, collective problem-solving, and the
opportunity to express hopes and dreams with regard to our learning culture and the societies we live in. We were
also introduced to the phenomenally talented Mary Kay Chess, who would serve as our leadership and personal
development faculty for the next two years.
The Environment and the Curriculum:
Whereas traditional Masters of Business Administration programs feature heavily competitive environments,
hierarchical divisions between academic professors and students, and other dynamics and structures that restrict
creativity and encourage conformity to established formulas for financial success, Bainbridge Graduate
Institute’s MBA features a series of circles from learning groups to academic teams, orientation groups, to
cohorts to the entire learning community, each engaged for common purposes and pursuits. Everyone from the
school’s president and dean of academic affairs to the perspective student is on a first name basis. Classes are
taught by small teams of faculty members that include experts from academia as well as very successful
practitioners from the school of life.
A graduate from a traditional MBA program may come prepared to maximize productivity, minimize costs, and
position companies to garner the most gain for their shareholders to the expense and/or disparagement of all
other stakeholders. A graduate from BGI comes prepared to strengthen corporate culture, support both the
formation and the realization of high-functioning teams, pursue the alignment of values between various
stakeholder groups, provide assessments of organizational systems and structures, and facilitate creative
sessions. In general, if given the opportunity, they will be able to demonstrate the financial gain that can be
obtained by taking into consideration the health and concerns of an organization’s people, the relationship to its
suppliers, the support of the larger community it is a member of, the sustainability of its environmental
performance, the creation of meaningful commerce for its clients or customers, AND the resultant return to its
investors that will most likely exceed their wildest expectations.
Team Leadership and Team Management:
BGI graduates are either competent or masterful at serving or leading teams in both virtual and face-to-face
environments. A student cannot hope to successfully complete the degree without a rigorous effort at
developing leadership and team management skills as well as the careful use of organizational tools.
Nine four-day weekends across Fall, Winter, and Spring quarters are set aside for what BGI students call
intensives. For students on a two-year track, they feature twenty hours in classroom settings, a two-hour
interview and interactive conversation with two or three Change Agents in Residence (CAIRS), Cultural Kaizen
Events, a two-hour break on Saturday afternoon and a supercharged social event on Saturday nights. Intensives
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are … well … intense! Every single one of them enrich the knowledge, capabilities, and flexibility of each
person that is so privileged and fortunate to have the opportunity to experience them.
In summation, in addition to the mastery of the core competencies that are traditionally associated with a
Masters in Business Administration, BGI trains students to be professional change agents by equipping them
with a set of engagement tools and developing their leadership capacities. It is a very unique and innovative
program that is already having a significant impact on the way we do business. I feel very confident that I will
be able to bring a unique and innovative set of tools and skills to any business that I accept a position from.
References
Available upon request.
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