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Real Estate Manager

Location:
Stephenville, TX, 76401
Posted:
August 05, 2011

Contact this candidate

Resume:

The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

Summary

I am a knowledgeable, innovative, experienced, business manager with a well-

developed sense of what it takes to make a service operation successful. My

leadership experience, advanced education, and personal development have

positioned me with the capacity to have a dramatic, positive impact on any

operation that I choose to accept a position with. Authenticity, integrity, good

service, and a phenomenal work ethic are amongst my core values. I have

developed unique skills in the areas of marketing, human resource management

and development, and business sustainability. I would be a particularly strong

asset to any company interested in harnessing the financial strength that can be

garnered from developing a strong culture, high-functioning teams, solid

environmental stewardship, and community engagement.

Work Experience

OXFORD-VERMA ENTERPRISES, INC. DBA KING ABSTRACT COMPANY (KING)

A Title Insurance Agency Licensed to Operate in Erath County, Texas.

I served for nine years (1999-2008) as the chief executive of this title insurance agency where I handled all of the

company’s public relations needs, as well as the development of the company’s marketing strategies, its internal

policies and procedures, and information technology solutions. Additional responsibilities included personnel

recruitment, management, and development; oversight of the agency’s title research, closing, escrow, and policy

divisions; and regulatory compliance.

At the beginning of my tenure, King’s gross revenue was $518K. It garnered roughly 30% of the market. It had

suffered a public relations catastrophe due to an act of embezzlement by the previous manager. It was functioning

internally on an Arcnet information system and DOS computers, its guarantee files were completely unorganized,

and the company did not have a marketing campaign. The business was very much in trouble.

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

On January 2, 1999, my first day on the job, I assembled the staff and told them that I knew very little about how

to run a business but if they were willing to help me and work hard we could restore the company. I borrowed an

additional 10K above the purchase price of the company and invested most of the money in an upgrade of the

internal information technology system. I adopted a professional dress code, overhauled the customer service

procedures, and internal workflow procedures.

I became a Master Mason, joined the local Optimists Club, enrolled and graduated from the local Chamber of

Commerce’s leadership program, became an Ambassador for the Chamber, accepted an invitation to join the

Board of Directors for the local chapter of Habitat for Humanity, and created and served as the president of The

Heritage Square Foundation, a nonprofit organization for the preservation, beautification, and economic

revitalization of the downtown business district. These civic activities were in marked contrast to my competitor.

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

Work Experience (Cont.)

I developed a marketing campaign that branded the 108 year-old company with its 75 years of combined

experience amongst its senior personnel as the choice for clients who are looking for authentic, professional,

service. I developed radio advertisements that featured stories based on real estate closings of the town’s key

ancestors from the 1890s, 1900s, 1910s, and 1920s with the closing slogan of “108 years of service to the citizens

of Erath County.

The existing guarantee file system was more akin to a guarantee pile system where all of the supporting research

and closing documents for a real estate transaction were being thrown into a manilla envelope. I replaced it with

a flex-board folder that organized each division’s work into one of four sections, with each section’s

documentation appearing in the same order. The company’s personnel went from digging through piles every

time they needed to retrieve a document to going instantly to where the document was located.

The existing customer interface consisted of “you hand us the real estate contract and we’ll get back in touch with

you as the closing date approaches.” I took groups of real estate agents and mortgage lenders on tours through

our entire operation, introduced them to all of our staff by providing colorful stories about them and explaining

their role in the company. I then implemented an email notification system that kept customers completely

informed as to the status of their real estate transaction at all times.

The year before I sold the company for the purpose of pursuing an advanced education, King’s gross revenues

were $1.1 million and it held about 50% of the local market. Net income for King rose by 189% during that

period. Employee compensation rose by the same amount as officer compensation during that period. I had a

very satisfying career and I am proud of my accomplishments as a title insurance agent.

Note: there is a additional section on work experience below.

Education

BAINBRIDGE GRADUATE INSTITUTE

Bainbridge Island, Washington

MBA Candidate, 2012

Completed Coursework:

Core Business Functions:

Finance, Accounting & the Tipple Bottom Line I; Finance, Accounting & the Tipple Bottom Line II,

Economics I: Neoclassical & Ecological Economics; Economics II: Capitalism & Political Economy; Research

& Quantitative Methods; Marketing & Sales

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

Note: Triple Bottom Line Accounting refers to a type of accounting the accounts for social justice and

environmental considerations in addition to the financial bottom line.

Education (Cont.)

Business and Sustainability:

Foundations of Sustainable Business; Systems Thinking in Action; Using the Social Web for Social Change;

Social Justice & Business

Leadership & Management in the Context of Change:

Management I: People & Teams; Management II: Organizational Systems; Management III: Organizational

Change, Creativity & Right Livelihood; and Two Years of Leadership & Personal Development

Personal Brand

Fellow students and faculty members describe me as an innovative, visionary, thinker with great skills in the

areas of presentation, language development, and collaborative leadership.

Legacies

I served as the facilitator of Poetry Night, a gathering a students on Saturday evenings, to share original or

cover poetry and music. During my time as the leader the event grew from just a few students to over 40. It

became so popular and these MBA students and faculty members were so talented that I agreed to produce a

three-hour evening of poetry and music for the entire community.

I was a also a member of a small organizational change management team that conducted research and offered

an organizational change strategy for opening up the financial books of the institution to the entire student

body.

Please see the appending note regarding Bainbridge Graduate Institute

THE UNIVERSITY OF TEXAS – DALLAS

Dallas, Texas

Bachelor of Arts in Interdisciplinary Studies

Human Interpersonal Relations, 1995

3.29 overall GPA (3.9 in my major)

This undergraduate degree featured a concentration (18 hours) in human relations with foundations (12 hours)

in Arts & Humanities, Cognitive Development, and Philosophy.

My undergraduate degree proved invaluable in my career as a title insurance agent. Real estate transactions

can be extremely complicated and may involve dozens of interested parties and representatives. Invariably,

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Cell: 254-***-**** Email: *******.******@***.***

some part of the transaction will not go according to plan or will not be completed to some party’s complete

satisfaction. Dealing with angry customers has become one of my most well-developed skills. I suspect that

this part of my education will continue to be an asset to me going forward.

Additional Education

LEADERSHIP STEPHENVILLE

Graduate, 2001

TEXAS LAND TITLE ASSOCIATION LEVELS I AND II

TEXAS LAND TITLE INSTITUTE

Multiple Seminars Attended

A lifetime of studies about the human experience, philosophy, spirituality, and environmental education.

Civic Experience

THE HERITAGE SQUARE FOUNDATION

Founder and President from 2001 to 2004

A few weeks after September 11, 2001, I wrote up an invitation for all of the owners of the businesses in the

downtown area to gather together and talk about the need for a foundation to support the beautification,

preservation, and economic revitalization of downtown Stephenville. I learned about nonprofit law, the

process of becoming a nonprofit, and how to negotiate agreements between the local business owners,

landlords, city and county governments, and the Chamber of Commerce. Major accomplishments included the

beautification of the town square, a downtown parking agreement, Christmas lighting across the tops of all

buildings in a nine block area, and the downtown mural project.

ERATH COUNTY HABITAT FOR HUMANITY

Fundraising Chairman, Vice President, and President from 2002-2004

As the chair of the fundraising committee, I developed and presented a new community partnership model that

significantly reduced the financial stress on the charity. Within 18 months, ECHFH was in solid enough

financial condition to move from constructing one house per year to two houses per year.

As Vice President (the President that year was largely absent) and President of the Board of Directors I was

instrumental in guiding the nonprofit through a extremely tense decision to remove a family from the program.

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

The board was split on this decision and emotions often flared up at the monthly board meetings. One cold,

stormy night the conservative group showed up in numbers (including some who rarely attended) and

overwhelmed the other side with a resolution to not only remove the family from the program but to evict them

from their home within three days.

I adjourned the meeting, went to my home, and stayed up all night contemplating my responsibilities to uphold

the principles of the organization and my duties to carry out the will of the board of directors. The next day I

called every board member to set another meeting on the following Monday evening. At the beginning of that

meeting I expressly indicated that the removal of the family from the program was not up for reconsideration

but if the eviction of the family from ECHFH’s rental property in three days

Civic Experience (Cont.)

was not up for reconsideration, I would tender my resignation from the Board. The family was granted 30

days to find a new place to live, the charity averted a public relations disaster, and I was commended by many

members of the board for exercising leadership and integrity throughout the process.

LOCAL CHARITABLE SUPPORT

King was a financial supporter of the Cross Timbers Fine Arts Council, the Art Booster Club, Erath County

Habitat for Humanity, and the local Chamber of Commerce, and school supply drives for rural schools across

the county. We wanted to help if it was a worthy cause that was not receiving much support because there

wasn’t a lot of “exposure” for doing so.

Additional Work Experience

REPUBLIC TITLE INSURANCE (DALLAS and COLLIN COUNTIES)

A Title Insurance Plant in Plano, Texas

Residential Title Examiner

1997-1998

Accomplishments:

Title examinations were being written out by hand when I accepted a position at this company. I soon

developed a template for title examination on a Corel Word Perfect platform, complete with quick words that

would paste long strings of common text into the document. With this tool, I set production records

continuously. Near the end of my time with the company I was examining over 300 files per month while not

working a single hour of overtime. When the plant manager decided to cuss me in front of all of my peers one

day, I began negotiating with my father for the purchase of the family’s title insurance agency and soon turned

in my two-week notice.

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

CHICAGO TITLE OF DALLAS (DALLAS COUNTY)

A Title Insurance Plant in Garland, Texas

Residential Title Abstractor/Examiner

1995-1997

I was by far and away the most productive residential title abstractor/examiner while I was with Chicago.

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

Personal Interests and Hobbies

Poetry, spoken word, creative writing, linguistics, photography, photo editing, film, film editing, playing the

piano, music composition, camping, hiking, kayaking, documentaries, organic food, local economy, social

justice, working in teams, creative session work, house concerts, singer-songwriters, social networking, and

volunteering.

Contact Information

William S. Oxford

923 Timberbrook Dr.

Stephenville, Texas 76401

Cell: 254-***-****

Email: *******.******@***.***

Ask Me About My Innovative Marketing Presentation!

Recommendations (Two of Many):

“Billy is one of the most dynamic, proactive, positive and committed people I have ever met. He is smart,

pleasant to be around, and a powerful creator - he gets things done! He is also authentically and deeply

committed to living life in a manner that is in harmony with honoring people and the planet. Billy is someone

you want on your team!”

~~ Brandi Clark Burton, Founder and Chief Inspiration Officer, Austin EcoNetwork

“I had the great privilege of working extensively with Billy during my time as a student at Bainbridge

Graduate Institute. When I think back to those experiences, the things I remember most about working with

Billy are the level of creative expression he brings to his tasks, his ability to work effectively within a team,

and the passion that consumes him in all work that he does that makes the world a better place for us all. Billy

always gave his best effort and delivered quality, timely results. And he always did so with a creative twist that

left the rest of us engaged, even when it came to excel spreadsheets. He was as comfortable serving as project

manager as he was in a support role, and his "agenda" always incorporated the wisdom and insights of his

teammates. I will be pleased to see Billy become employed in a place where his passion to make the world

better will be continually fueled and harnessed.”

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The Resume of William S. Oxford

Cell: 254-***-**** Email: *******.******@***.***

~~ Andy Marse, Fellow Student at Bainbridge Graduate Institute

Appending Note Regarding Bainbridge Graduate Institute

The First Business School to offer an MBA in Sustainable Business

Ranked No. 1 for Preparation for Ethically and Socially Responsible Leadership

Ranked in the Top 5 Sustainable Business Schools in the U.S.

Because Bainbridge Graduate Institute’s MBA program is so radically different from traditional MBAs, I am

including a creative little extra note regarding my graduate environment and education:

Orientation:

It has been to my great personal fortune that I was

accepted into Bainbridge Graduate Institute’s eighth

cohort; a group of very bright, progressive men and

women ranging in age from 24 to 66. I flew to Seattle,

and rode on a bus with 26 of them to Vancouver, and

thence on a giant ferry to Nanaimo, a bus to Campbell

River, and finally by two smaller ferries and a water taxi

to the Channel Rock encampment on Cortes Island at the

north end of the Strait of Georgia to spend a week getting

oriented to the pursuit of an exceptional graduate

education. The following four seventy-degree days of

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sunshine that fueled a 90-year old organic garden, were

magical. It was an environment

of creativity, connectivity, and mutli-cultural delight that builds without fail, the sturdy interpersonal structures of

a group of students set to pursue an advanced degree in sustainable business together. It’s where we all

experience the first of many circles of genuine, innovative people gathered together as adults of equal standing;

participating in the efforts of personal appreciation, information sharing, collective problem-solving, and the

opportunity to express hopes and dreams with regard to our learning culture and the societies we live in. We were

also introduced to the phenomenally talented Mary Kay Chess, who would serve as our leadership and personal

development faculty for the next two years.

The Environment and the Curriculum:

Whereas traditional Masters of Business Administration programs feature heavily competitive environments,

hierarchical divisions between academic professors and students, and other dynamics and structures that restrict

creativity and encourage conformity to established formulas for financial success, Bainbridge Graduate

Institute’s MBA features a series of circles from learning groups to academic teams, orientation groups, to

cohorts to the entire learning community, each engaged for common purposes and pursuits. Everyone from the

school’s president and dean of academic affairs to the perspective student is on a first name basis. Classes are

taught by small teams of faculty members that include experts from academia as well as very successful

practitioners from the school of life.

A graduate from a traditional MBA program may come prepared to maximize productivity, minimize costs, and

position companies to garner the most gain for their shareholders to the expense and/or disparagement of all

other stakeholders. A graduate from BGI comes prepared to strengthen corporate culture, support both the

formation and the realization of high-functioning teams, pursue the alignment of values between various

stakeholder groups, provide assessments of organizational systems and structures, and facilitate creative

sessions. In general, if given the opportunity, they will be able to demonstrate the financial gain that can be

obtained by taking into consideration the health and concerns of an organization’s people, the relationship to its

suppliers, the support of the larger community it is a member of, the sustainability of its environmental

performance, the creation of meaningful commerce for its clients or customers, AND the resultant return to its

investors that will most likely exceed their wildest expectations.

Team Leadership and Team Management:

BGI graduates are either competent or masterful at serving or leading teams in both virtual and face-to-face

environments. A student cannot hope to successfully complete the degree without a rigorous effort at

developing leadership and team management skills as well as the careful use of organizational tools.

Nine four-day weekends across Fall, Winter, and Spring quarters are set aside for what BGI students call

intensives. For students on a two-year track, they feature twenty hours in classroom settings, a two-hour

interview and interactive conversation with two or three Change Agents in Residence (CAIRS), Cultural Kaizen

Events, a two-hour break on Saturday afternoon and a supercharged social event on Saturday nights. Intensives

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Cell: 254-***-**** Email: *******.******@***.***

are … well … intense! Every single one of them enrich the knowledge, capabilities, and flexibility of each

person that is so privileged and fortunate to have the opportunity to experience them.

In summation, in addition to the mastery of the core competencies that are traditionally associated with a

Masters in Business Administration, BGI trains students to be professional change agents by equipping them

with a set of engagement tools and developing their leadership capacities. It is a very unique and innovative

program that is already having a significant impact on the way we do business. I feel very confident that I will

be able to bring a unique and innovative set of tools and skills to any business that I accept a position from.

References

Available upon request.

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