Customer Service Public Relations
Resume:
Siera S. Hart
*****.****@*****.***
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Educational Background
Texas Tech University, B.A.
May 2011
B.A. Public Relations, Minor: History
Objective
I seek to gain a fulfilling job that will allow me to utilize the
knowledge acquired in college and personal experiences. With my
positive attitude and willingness to work until the job is
successfully completed, I will be a valuable contributor to the
company's success.
Skills
Ability to organize and work with minimal instruction and supervision
to achieve desired results. Proficient in Microsoft Office to include:
Word, Excel, PowerPoint. I can effectively create graphics in a
Public Relations campaign utilizing Photoshop and Adobe InDesign.
Capable of writing news releases (both broadcast and written), feature
stories, brochures, pitch letters, and fact sheets according to the AP
Stylebook. Basic understanding of different laws that affect Public
Relation practitioners, and the businesses they work for.
Work Experience
Lubbock Country Club, Banquet Staff, Lubbock, Texas
2008-2011
Provided customer service and responsible for resolving customer
issues/complaints. Provided a positive relationship between the
country club and guests. Worked in various environments,
such as, indoors, outdoors, inclement weather, and staff shortages
during large events.
Internships
Lakeside Church, Intern, Syracuse, Utah
June 2010
Helped organize a local blood drive through media outlets, and
personally canvassing nearby neighborhoods to promote the blood
drive and the church. Organized children's lessons for
the summer for all age groups, and assisted the media team during
services and presentations.
Related Experience
Lubbock Lions Club, Media Director, Lubbock, Texas
Jan. 2011- May 2011
Public Relations campaigns capstone course. Developed a
comprehensive, twelve- month campaign aimed at increasing a younger
and more diverse membership. Implemented research
techniques to better understand target audiences and developed
tactics to reach them. Plan was chosen and implemented out of 8
competing entries.
Awards and Activities
Pi Delta Alpha 2010-
present
Dean's Honor List
Spring 2009
Hobbies and Interests
I enjoy reading and writing, as well as, historical research, especially
autobiographies and different cultural community relationships, and the
effects of outside influences. I stay active playing tennis, and
volunteering my time at various community outreach programs. In my spare
time I like to create designs for media products like business cards,
brochures and magazine covers.
Additional Reference- http://www.linkedin.com/in/sierahart
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