Sales Manager

M I C H E L L E H O L G U I N

**** ******** ****** ******** ****, CA 91402 818-***-****

******.************@*****.***

H U M A N R E S O U R C E S /P AY RO L L /B E N E F I T S P E C I A L I S T

High Energy, responsible individual with experience in strategic public relations campaigns as well

as in crisis communications.

A Team Player, highly motivated and creative with demonstrated ability for managing multiple

detailed projects. Excellent management, communications and organizational skills.

HR Background Affairs, including experience in employee recruitment and retention, staff

development, mediation, conflict resolution, benefits and compensation, HR records management,

HR policies development and legal compliance.

HR Skills

FMLA/ADA/EEO/WC Staff Recruitment Orientation /Training &

Performance Management Employee Relations Development

Organizational Benefits Administration HR Program/Project

Development Management

HR Policies & Procedures

Professional Experience

Whole Foods Market Venice, CA

Provides Human Resource Functions Payroll Aspects and Benefits Knowledge.

Payroll, Benefit, Specialist/Back Up, 2010 to 2011

Full spectrum of HR operations, systems and programs. Enforced policies and procedures; recruit

employees; assisted in orientation, training and incentive programs. Assisted in managing leave of

absence and personnel records; administer benefits enrollment and programs; and handle HR workplace

issues.

Key Results:

Educated Team Members on Benefits packages, incentives and new employee orientation

Processed payroll for over 350 Team Members.

Processed and reported all Workers Compensation Claims.

Ensured all background checks were entered in a timely manner.

Implemented a teamwork/open door environment conducive to positive dialogue.

Process all new hire, transfer, personnel changes, LOA’s, direct deposit, and termination paperwork.

Shadowed my Supervisor to construct an accurate picture of the duties and skills required for the PBS

position.

Over view of all departments Scheduling and Labor.

Whole Foods Market Venice, CA

Current Position

M I C H E L L E H O L G U I N

Phone: 818-***-**** Page 2

Grocery Department Operation Supervisor

Prioritize and maintain all purchase orders.

Department scheduling and labor.

Responsible for paying invoices.

Hiring and training all Team Members.

Maintain Vendor relationships.

Customer Service Liaison for Department.

Tracking damages and receiving credits.

Professional Experience (continued)

CBS Radio/ K Earth 101 Radio Station

Sales Assistant, 06/ 22/09 to 2010

Key Results:

Key Results: Assisting General Sales Manager, as well as Local Sales Manager in all tasks pertaining

to the sales department.

Writing orders for our online and digital Sales and On – Air Commercials.

Generating various reports for sales team and Marketing department.

Maintaining weekly planners for 11 Account Executives and expense reports.

Working very closely with all vendors and advertisers regarding Spot Times for our purchases

ordered. Also, handled National Contracts.

Assisted in various Sales functions, coordinated weekly Sales meetings and maintained customer

relations between both stations.

Efficient in IBS sales Systems, as well as accounting, traffic, and continuity.

Northeast Community Clinic/A Non–Profit Organization

Human Resource Clerk/Benefit Coordinator 9/1/06 – 5/1/07

Process all paper work; new hire, transfer personnel changes, terminations, and LOAs.

Maintained accurate account of Audit reports

Execute and maintain personnel files keeping track of Provider Credentials

Maintained strict confidentiality as it pertains to Human Resources functions.

Keep accurate logs of OSHA Trainings on annual basis for all 10 clinics.

Work together with Department heads to maintain a level of accuracy and compliance for all employees.

Administered and processed all new enrollments, changes to benefits both Medical/Dental.

LIBERMAN BROADCASTING

Payroll clerk 4/2006 6/2006

M I C H E L L E H O L G U I N

Phone: 818-***-**** Page 3

Responsible for maintaining all timesheets for 300 employees. E time knowledge.

o

Maintained accurate spreadsheet reports of all monies for quarterly period.

o

Ensure receipt of proper I 9 verification.

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Assisted Payroll Manager in all aspects of the payroll dept.

o

KOST 103.5FM/K BIG 104.3FM

Executive Administrative Marketing Assistant 11/2000 to 11/2003

Typing and distribution of Marketing reports and insure that all reporting is in order and up to date.

Maintained appointment schedules of board meetings, conferences, travel agendas and social affairs.

Attended meetings to coordinate work planning, operating procedures, organization and budgetary requirements; catering,

refreshments for meetings, etc…

Developed vendor communications.

Gathered and setup meeting materials (books, documentation, binders literature and name tents/tags)

Assisted in the purchasing of Television Commercial time, managed a small group of Promotional Assistants, and

coordinated the online sale of "Love songs” on the Coast" CD's.

KOST 103.5 Radio

Executive Administrative Programming Secretary 7/96 to 11/2000

Provide secretarial and administrative assistance to KOST/KACE Program Directors, as well as Marketing and Promotions

Director’s.

Communicate with listeners and clients on a daily basis.

Answer heavy volume of calls on Meridian PBX Systems.

Organize and maintain files of station contracts, correspondence and personal documents.

Assist Promotions Department in ticket giveaways, special events and other various duties when needed.

Responsible for ordering and maintaining budgets on office supplies.

Coordinate all travel arrangements for Program Director.

KFI/KOST/KACE Radio, Formerly AM/FM, Inc.

Lead Receptionist 7/95 to 7/96

Responsible for answering incoming calls of Meridian Intel Systems.

Relayed and prioritized stations heavy volume of calls.

Received and organized all packages and shipments including ingoing and outgoing mail for all 3 stations. Supervisor for

temporary and part time reception staff.

Assisted in various sales and promotional functions.

Education & Certifications

Core Curriculum studies for endorsed Diploma, June 1995

Francisco Bravo Medical Magnet H.S. Los Angeles, CA

Academic Decathlon

M I C H E L L E H O L G U I N

Phone: 818-***-**** Page 4

3.5 G.P.A.

Honor Role

Of Note

Professional Development:

Excellent inter personal, written and communication skills.

Highly organized, able to manage several projects at once.

Fluent in Spanish.

Efficient, skilled and open to change.

Contact this candidate