Helene Gatling
**** ******* ******, ********** ** 23701
*************@*****.***
To obtain suitable full time employment in the accounting or clerical field which match my acquired skills, education,
and experience.
Objective
• Computer, MS word, calculator, copier, fax machine, filing, etc.
Skills
December 5, 2005
Education
Tidewater Community College
• AAS in Accounting
Experience
June 29, 2010– July 5, 2011
My duties included scheduling the work assignments, mailing reminders to customer base to call in and schedule
their service, answering telephone, taking messages, filing, faxing, copying, collating, etc.
Robert Half & Associates – Administrative Assistant
May 1, 2010 June 28, 2010
My duties included scheduling the work assignments, mailing reminders to customer base to call in and schedule
their service, answering telephone, taking messages, filing, faxing, copying, collating, etc.
Jackson Hewitt Tax Service – Tax Preparer
January 4, 2011 April 15, 2011 & January 8, 1999 April 15 2000
Duties included tax return preparation, researching tax laws and procedures to ensure accurate preparation of tax
returns, answering customer inquiries about their tax returns or basic tax laws, answering the telephone, taking
messages, copying, filing, faxing, and collating of documents, etc.
Bond’s Customized Computer Services – Tax Preparer
January 12, 1998 April 15, 1998 & January 15, 1995 April 15, 1996
Duties included tax return preparation, researching tax laws and procedures to ensure accurate preparation of tax
returns, answering customer inquiries about their tax returns or basic tax laws, answering the telephone, taking
messages, copying, filing, faxing, and collating of documents, etc.
Lowe’s Home Improvement – Cashier II
April 26, 1996 July9, 1997
Duties included totaling customers’ purchases on the cash register taking their form of payment and giving back
correct change when appropriate, assisting customers with questions about product cost or appropriate use for
product, stocking shelves, and cleaning work area.
JC Penney Collections – Collections Specialist
December 27, 1993 April 23, 1994
We had an automated dialing system that would call customers who were delinquent in paying their credit bill. My
work consisted of negotiating with the customer to make a payment to bring their account current to avoid having to
close out the account and not receiving any monies.
J&J Temporaries, Inc. – Office Clerk
September 24, 1991 July 8, 1992
Duties included accounts receivables, data entry, checking in and out company files to various departments,
answering the telephone and taking messages, light typing, copying, filing, and collating of documents.
Bonnie Belo Stores, Inc. – Cashier
April 9, 1988 December 27, 1988
Duties included totaling customers’ purchases on the cash register taking their form of payment and giving back
correct change when appropriate, assisting customers with questions about product cost, stocking shelves, and
cleaning work area.
United States Army – Finance Specialist
January 26, 1986 November 27, 1987
Duties included payroll processing to reflect arrival/departure to duty station, rank upgrade, bonuses, BAQ, or
discharge from military; data processing, data entry, computation and processing of travel per diem, copying, filing,
and collating of documents.
Edward Blankstein, Inc. – Bookkeeper’s Secretary
July 17, 1985 January 12, 1986
Duties included assisting the bookkeeper with the processing of payroll, appointment setting, preparation of student
loan forms for processing, data entry, assisting financial department with processing of student forms when back
logged, answering telephone calls and taking messages, copying, filing, and collating of documents.