Information Technology Sales
Resume:
ALEXANDER ORTIZ: IT SUPPORT SPECIALIST
407-***-**** 109 Garden Cove Ct.
**************@*****.*** Orlando, FL 32835
Objectives: Secure a full-time position in computing and information
systems to utilize my knowledge and experience in IT, and provide first-
class technical assistance to an organization and its clients.
EDUCATION
University of Central Florida Orlando, FL 32816
Bachelor of Science, Information Technology June 2011 to Present
o Relevant Coursework: Security in Computing, Introduction to
Information Technology
Valencia Community College Orlando, FL 32811
Associates Degree, Information Technology Spring 2007 to Dec 2010
o Dean's List for Spring 2007, Fall 2008, Spring 2009 and Fall 2009; 3.2
GPA
o Volunteered for, and tutored students in, the national academic quiz
tournaments.
WORK EXPERIENCE
Service Advisor 7810 West Colonial Drive, Orlando, FL 32818
Sam's Club November 2006 to Present
o Vapor Recovery Systems II, Certified Gas Station Attendant. Certified
by the state of California for the Corporate Average Fuel Economy
(CAFE) standards.
o Trains new-hires and supervises a team of three employees in the tire
and battery department, ensuring the attendants conform to quality
assurance and performance standards.
o Controls inventory of tires and batteries and handles loss prevention
in the Ocoee region.
o Writes over $800,000 in business annually and provides sales
assistance to customers.
Student Tutor Orlando, FL 32811
Valencia Community College Spring and Summer 2010
o Assisted attending students in the comprehension of calculus-, physics-
and computer science-related coursework.
Sales Associate Ocoee, Florida 34761
GameStop September 2006 to January 2007
o Recommended merchandise to interested consumers; promoted and sold
store products.
o Alphabetized titles and organized merchandise on display to ensure
that all products were represented.
o Handled customer complaints and resolved customer issues.
RELATED SKILLS
Operating Systems Database Systems & Tools Languages
Debian Linux Access Java
Red Hat Linux MySQL JavaScript
Windows 98 Oracle C
Windows 2000 Advanced SQL Server
Server Eclipse Software Development
Windows XP Professional Kit
Windows Vista HijackThis
Windows 7
Contact this candidate