Customer Service Real Estate

Location:

Posted:

August 05, 2011

Alicia Obradovich

Woodbridge Virginia 22191

Email: ****************@*****.***

Career Summary:

My years of experience as a travel agent entailed direct contact with

corporate clients, addressing their needs to obtain complete satisfaction.

Career History:

Remax/Premier Real Estate -2011-Present

. Receptionist

. Receptionist duties, filing, answering phones.

Travel Solutions - 1999-2011

Corporate Agent

. Systems: Sabre and Amadeus

. Handled corporate clients obtaining the best airfares to achieve the

ult mate customer service to our clients

Sato Travel - 1996-1999

International Corporate Agent

. Systems: Sabre and Worldspan

. Handled the 3M account corporate clients obtaining the best around

the world fares for their international trips and also domestic trips

Eastern Travel - 1989-1995

Corporate Agent

. Systems: Apollo

. Handled corporate clients from different accounts

. Executed daily operations of agency reports to the airlines

Pan American Airways - 1988-1989

Mileage Program Agent

. Systems: Pan American System

. Handled the airline mileage program for the customers, reserving and

processing their free mileage tickets.

Eastern Airlines - 1983-1988

Reservation and Ticketing Agent

. Customer service in a call center enviroment, airport counter service and

baggage handling.

Additional Skills:

. Fluent in Spanish