Customer Service Marketing

***** ********* ***** 720-***-****

Road E-mail

Kiowa, CO 80117 **************@*****.***

Janine Gerovski

Objective To obtain a position utilizing my skills in underwriting,

marketing, supervising, writing, and customer service.

Employment 2009 -2011 CompWest Insurance Company

Denver, Colorado

Executive Underwriter/Territorial Marketing Manager

In charge of starting a satellite office for Western States.

Duties included:

Choosing and appointing a select group of agents to handle the

territories of Colorado, Utah, and New Mexico territories.

Obtaining signed contracts with selected agents.

Establishing marketing campaigns. Running lead lists with

opportunities for agents.

Providing presentations and training on a CompWeb product (on line

rating service), middle market appetites, large deductible and

retro workers' compensation programs and delivered introductions

to specialty appetites including hospitals, hospice, nursing homes

and schools.

Reviewed financials, reviewed motor vehicle reports, performed

risk analysis and loss rating on larger accounts.

Program implementation. Helped start and underwrite the Arizona

Auto Dealers Association group, Colorado Charter Schools group,

reviewed the Colorado Auto Dealers Association. Searched for

other program potentials.

Accompanying loss control representatives, claims representatives

and agents with visits and correspondence to key accounts.

Underwriting responsibility included the underwriting for the

largest key Western States agent.

Monitoring agent requests and correspondence.

Insuring that appropriate pricing levels and commission goals were

met.

1996 - 2009 Republic Indemnity Denver, Colorado

Area Marketing Director/Underwriting Supervisor

Responsible for the management of a Denver satellite office.

Handling the states of Colorado, Kansas, Missouri, and New Mexico.

Marketing duties included:

Appointing new agents.

Reviewing existing agency appointments.

Marketing product to our existing agencies.

Performing group presentations to such entities as the Independent

Insurance Agents of Denver, the Professional Independent Insurance

Agents of Colorado and the Albuquerque Chamber of Commerce.

Updating an internet based marketing website for company

management.

( Underwriting duties included:

Preparing risk analysis, loss rating larger accounts and

performing claims and operations analysis on

all new and renewal business.

Quoting renewals and new business.

Monitoring endorsement requests and correspondence.

Handling approximately 7 million in renewal business.

Insuring that appropriate pricing levels and commission goals are

met for Republic.

Maintaining a profitable renewal book of business-while

consistently achieving a 90% or better retention rate.

( Other duties include finding office space, dealing with Qwest,

performance appraisals,

handling internet problems, answering phones, issuing policies,

endorsements and all

tasks associated with a satellite office.

06/1996 - 11/1996 Montgomery & Collins Aurora, Colorado

Production Assistant

Administered TIG "Select Workers' Compensation" program through

this general agency. Was outsourced to this position by TIG when

they essentially closed their doors in the state of Colorado.

Totally responsible for maintaining a book of 1200 insureds

equating to $12,000,000 in premium. Underwrote new business

submissions, reviewed renewals, processed new business and

endorsements, and communicated with agents.

1993 - 1996 TIG Insurance Company Englewood, Colorado

Senior Underwriting Specialist

Involved with the marketing and implementation of TIG's workers'

compensation template program. Duties included:

Presentations to agency force.

Performing on-site training classes.

Quoting accounts both onsite and in office.

File reviews for agencies.

( Involved with the implementation of the "Farming Program."

Responsibilities included giving group marketing presentations to

agents.

1992-1993 USF&G Denver, Colorado

Senior Underwriting Technician

Held the position of the only dedicated assistant assigned to all

voluntary workers' compensation business. Responsibilities were:

Running loss histories

Calculating experience summaries

Reviewing application for appropriate classification assignments

Processing new and renewal business and endorsements.

1988-1992 NCCI Denver, Colorado

Analyst III

Answered complex questions from underwriters, auditors, insureds

and the Colorado Department of Insurance regarding NCCI manual

rules, classifications, experience ratings and ownership.

Assigned workers' compensation classifications to over 2000

Colorado business audits.

Assisted in a study determining the reasons for Colorado's high

construction workers' compensation costs by researching

the various histories of classifications, determining premium

volumes for specific classifications, and analyzing audits

gathered on over 200 construction companies.

Wrote the description of Code 8277-"Horse Jockeys", which is

published in the NCCI Scopes Manual of Basic

Classifications.

Education University of Michigan Ann Arbor, Michigan

Bachelor of Arts-Specializing in English Literature and Writing

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