Manager Insurance

Location:

Posted:

December 05, 2010

BERTA COLEMAN

*********@*******.***

PROFILE

I am an analytical professional with 10+ years of insurance experience. I

possess strong communication, relationship-building, and project management

skills, and have the ability to multi-task and meet deadlines.

EDUCATION

Major: Marketing (Bachelor of Science); Minor: Technical and Professional

Writing - University of South Florida, Tampa, Florida

PROFESSIONAL QUALIFICATIONS

?Approves adjuster reports for confirmation of loss facts and damages,

claim investigation and payment recommendations. Determines courses of

action necessary to drive file closure.

?Negotiates claim resolutions with favorable outcomes for both the

policyholders and company.

?Reports to brokers and clients on a continual basis regarding file status

and closure goals.

?Explains complex concepts and policies to customers in layman terms.

(Directs and manages adjusters' claims-handling activity to ensure correct

coverage analysis and proper policy interpretation for homeowner claims.

EMPLOYMENT HISTORY

CJW Associates (Account Manager) - 2008-present

Liberty Mutual Group (Property Loss Representative) - 2002-2004

Allstate Insurance Company (Sr. Claim Representative) - 1996-2002

Sewell, Todd, & Broxton, Inc. (Examiner) - 1995-1996

State Farm Insurance Company (Claim Representative) - 1993-1995