Nicole L. Laing, MBA
Mount Laurel, New Jersey 08054
609-***-****/Email **********@*******.*** (Available for Relocation )
Skills:
HRIS Pension Administration FMLA/ADA/EEO
SAP Workers Compensation Banking industry
Payroll Applicant Tracking Software Bankruptcy Law
Database Management Mortgage Industry Taleo
Budgeting Hire Right
Education:
Georgian Court University, Lakewood, NJ
Master of Business Administration in Business Management M.B.A.
Temple University, Philadelphia, PA
Bachelor of Business Administration in Human Resource Administration and Legal Studies
B.B.A.
Peirce College, Philadelphia, PA
Associate of Arts Degree in Paralegal Studies A.A
Work History:
DuPont Company Talent Acquisition, (Assignment through ManPower) Wilmington, DE
Recruiter Analyst 6/2010 5/2011
• Partners with hiring managers to determine their business needs to develop candidate
specifications which includes sourcing, prescreening and selecting candidates for open positions.
Also responsible for on boarding high volumes of new hires, for variety of positions in all practice
areas and levels within Manufacturing Operations.
• Create offer letters for candidates for exempt and non exempt level positions and ensure timely
and accurate data regarding salary, job grade and PTO data.
• Responsible for background checks, education verifications and pre employment drug tests.
Effectively send New Hire Packets to candidates. Responsible for exporting c andidate feed to the
MyInfo Onboarding table/SAP. Strong teamwork and collaboration with HR Consultants, Hiring
Managers and Human Resource Business Partners.
Society of Human Resource Management. Philadelphia, PA
Volunteer (9/2009 5/2010)
• Effectively discussed with team members various topics and legal issues in human resources for
upcoming monthly seminars/workshops/webinars.
• Responsible for assisting with identifying potential speakers for various events.
• Assisted with writing event details to post on the SHRM website.
Mission 1st, Shrewsbury, New Jersey Human Resource
Generalist (1/2008 8/2008)
• Mission 1st has been the sole contractor providing engineering, management, and logistical
support for Assistant Project Manager, Defense Communications Systems – Southwest Asia
(APM DCS SWA).
• Responsible for sourcing resumes, interviewing candidates and on boarding candidates.
Processed personnel changes; enter new hires into employee database, pay increases, position
changes.
• Responsible for sending employee performance reviews to hiring managers to complete in South
West Asia.
• Administer and actively resolving concerns regarding benefit plans such as; health, dental, 401K
plans, vacation, leave of absence.
• Coordinated training for employees that worked off site, Southwest Asia.
• Knowledge of employment laws and ADA/EEO, Responsible for tracking AA data.
PHH MORTGAGE Mount Laurel, NJ
Heloc Representative, (10/2006 to 6/2007)
• Respond to all communications effectively and in a timely manner. Focal point for all incoming
phone inquiries on a dedicated HELOC phone line. Involved in verbal phone discussions
answering inquiries as to the HELOC product from customers.
• Adept at listening to and determining reason for call, clearly answering questions, providing
needed information, and initial problem solving. Ability to clearly explain actions and rationale for
actions taken. Ability to diagnosis a problem, determining whether it can be solved directly,
identifying and involving others who need to be involved. Play a key role in supporting other
members of the HELOC team.
• Provide service for customers requiring information on home equity lines of credit.
• Assisted customers with issues regarding foreclosure information, payment issues, wiring funds,
subordinations, verification of mortgage and payoff statements and lien research.
Temporary Agencies
Independent Contractor (6/2002 1/2006)
• Source for candidates; using internal applicant tracking software and various job boards. Conduct
phone screens. Post job openings on various job boards; Monster, CareerBuilder etc.,
and provided support on HR projects and programs as and when required.
• Provides support to Human Resource department & hiring managers by ensuring all new hire
paperwork is complete, perform background checks, drug screens are completed timely fashion.
• Schedule interviews on behalf of recruiters.
TOWERS PERRIN Philadelphia, PA
Benefit Associate, (8/2001 6/2002)
• Calculating retirement benefits for active, retired and terminated employees.
• Respond to queries from consultants, clients and plan members with respect to plan provisions
and pension administration and resolve/escalate any problems or issues.
Effectively managed case management systems for defined benefit plan changes.
•
Ability to work both independently and on client teams in a fast paced environment. Successfully
•
built relationships internally and collaborate effectively on cross functional teams and prepared ad
hoc reports as needed.