Project Design

Ellen Pace

Summary

. A detail-oriented individual with experience in the following areas of

banking reporting with previous end-user knowledge of core banking

systems, software design and application support for client/server,

mainframe, PC based teller systems, and OSI (host interface) and cash

management system.

. End to end full DMAIC project experience including business requirements

analysis, functional design, test planning & execution and project

closure.

Proficient in:

. Meeting Facilitation

. Prioritize work to make best use of resources

. Complete schedules, project status and any other documentation required

in a timely manner.

. Consistently produce error-free work.

. Demonstrate accuracy and completeness in all tasks

. Producing high quality while paying strict attention to detail.

. Quality Center, scripts (load and run), defect tracking

. TSO (retrieve databases, delete, add lines)

Certifications

. PMP - Central Piedmont Community College (Pursuing)

. Bank of America certified CMM Level 2 Assessment team member - Louisburg

College, Louisburg, NC

Experience

Bank of America Corporation 1996 - 2010

Served various departments while working full time at BOA - Production

Stability and Communications - Command and Control, Enterprise Cash

Logistics, Technology Delivery

Test Coordinator / Consultant

. Responsible for the day-to-day on time monitoring of end to end flow of

business critical processes to predict and prevent customer impact by

detecting failures they occur and reacting in a timely manner.

. Test Coordinator responsible for transferring regression scripts to

Testing Center of Excellence (TCOE)

. Responsible for managing the data quality and integrity for the cash

planning and forecasting system.

. Collaborate with Banking Centers, ATM and Cash Vaults Channel Fulfillment

teams to ensure that all relevant data points are being captured and

included in analysis.

. Heavily involved in testing efforts for mergers and acquisitions.

. Served as SME on projects impacting cash processes and system

enhancements.

. Delivered key components of Associate Development and Growth for ECBS/ECL

Associates

. Ensure key factors of cost of cash, transportation and customer

experience is balanced and managed effectively.

Testing Center of Excellence - Test Coordinator for Teller Applications

. Define test conditions.

. Develop accurate and complete test plans.

. Conduct testing according to plan.

. Coordinate testing between the business partners and the technical design

teams.

. Understand the necessity of project standards and applies them

consistently.

. Manage the design and build of the development initiatives leveraging the

appropriate methodologies to meet defined requirements.

. Quality Center, scripts (load and run), defect tracking

. TSO (retrieve databases, delete, add lines)

. Develop internal and external meeting objectives and agendas.

. Prioritize multiple tasks effectively.

. Proficient in the DMAIC process.

. Create detailed designs for the teller system and teller interface

enhancements.

. Managed the processes for analyzing, tracking and resolving issues/

defects found with the release software.

. Participate in all aspects of software development including initial

analysis, design, project planning, modifications, testing and

documentation.

Business Analyst

. Provide application support to clients nationwide including: research and

resolution of system issues, user inquiries and development of customized

solutions.

. Develop functional specifications and system design specifications for

client engagements.

. Review and edit requirements, specifications, business processes and

recommendations related to proposed solution.

. Document and analyze required information and data.

Contact this candidate