Customer Service High School

Jos Ram n Souto

**** *.*. **** *******, Miami, Florida 33135

305-***-**** **********@*****.***

OBJECTIVE

Professional architectural designer seeking a stimulating and reliable

position with growth potential.

EDUCATION

Bachelor's of Science (BS), Architecture, Florida International

University 1998-2001

Associated Arts (AA), Tallahassee Community College

1995-1998

High School Diploma (with Honors), Amos P. Godby High School

1992-1995

PROFESSIONAL EXPERIENCE

Manager, Downtown Cleaners

2010-2011

Responsible for positioning the company as the premier dry-cleaning

business

in downtown Miami. Expanded operations and opened a second storefront

in the

Downtown area. Created marketing campaigns and customer services

functions.

Managed and coordinated all aspects of the business.

Designer, Borges + Associateswww.borgesassociates.com)

2004-2010

Borges + Associates is a multi platinum, gold, and silver award

winning firm specializing

in Architecture, Urban Design, and Interior Design.

My Portfolio includes Residential, Multi-Use, Office, Parking Garages,

Site Plans,

Custom Homes and Medical Centers. Job duties include designing

projects and coordinating

documents, information and drawings with Structural, Civil,

Mechanical, Electrical, and

Plumbing Engineers. Experience working beginning-to-end on projects

starting from the

Concept Phase, Design Development, and Construction Documents, to

answering and

coordinating Permit and Building comments and questions. Skilled in

AUTO CAD to create

3D models, plans, sections, elevations, details, and all tasks related

to the generation of a project.

Awarded a certificate in 2004 for "Most Advanced."

Kitchen Designer, Italkitchen-Eurokitchen

2000-2004

Design custom kitchens for exclusive homes and luxury High Rises using

advanced computer

software. On-site measurements and assessments for design and

fabrication of custom cabinetry.

Technical Clerk, Pearl Arts and Crafts

1998-2000

Worked in the Technical Department assisting Architects, Engineers,

Artists, and Graphic

Designers with their questions, methods, and needs. In charge of the

cashier register while on duty.

Received letters from several customers stating their satisfaction

with my customer service skills.

SKILLS & ATTRIBUTES

Social, courteous and reliable individual who takes pride in his work

and cares to finish a job well done; superlative work ethic.

Team player who is willing to make an extra effort to help any

individual who needs it. Excellent problem-solving and conflict

resolution skills.

Strong computer design skills working with AUTO CAD; knowledge of

Microsoft Suites and VIZ 3D.

Excellent and precise model-making skills.

Analytical skills.

Strong conflict and problem resolution skills.

Excellent communication skills, both verbal and written, and in

English and Spanish.

Strong interpersonal skills, team player.

INTERESTS

Soccer (I have been in competitive teams most of my life)

Swimming and going to the beach

Cooking

Member of the American Society for the Prevention of Cruelty to

Animals (ASPCA)

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