Customer Service Sales
Resume:
Corey Jackson
Indianapolis, IN 46220
Objective: To pursue a career where I can utilize my education and other experiences
and skills to benefit my employer and their customers. Avid promoter of quality, positive
work ethics, and taking pride in what you do.
Education:
William A. Wirt High School Gary, IN
1991-1995
Diploma obtained.
Lincoln College of Technology Indianapolis, IN
12/08-Graduated 3.0 GPA
Certified Electronics Systems Technology: Courses include, but are not limited to:
Tools of the Trade
Construction Materials & Methods
Electrical & Fiber Optic Theory
Electrical & Electronic Principles
Computers & Applications
Cabling & Networking
Communication Systems
Building Automation & Safety Systems
Audio, CCTV and Broadband
Health Monitoring, Access Control
Home Automation
System Integration
Installation
Employability Skills
Life Safety Systems
Voice and Data Systems
My goal is to obtain the “Bar & Star” Award in all my classes
Planning on pursuing NCCER Certifications
Work Experience:
Tom Wood Toyota
Sales
Indianapolis IN,
1/11-5/11
Responsible for helping customer make the right car buying decision. Collect all the
proper documents needed to complete a car sale. Follow up with all unsold customers
for future sales.
Defender Direct
Technician/Sales
Indianapolis IN,
10/09-8/10
Responsible for installing alarm systems for residential and commercial accounts.
Up sale customers to further protect there home or business as agreed on. Account for
all contracts, payments and equipment that relates to every install.
Fastenal Indianapolis, IN
Special projects 4/08-10/09
Responsible for overseeing the day-to-day cleanliness of the warehouse while working
closely with the safety manager and all other management throughout the warehouse in
order to identify all areas of concern. Involved on all levels of keeping a clean
environment in order to have a safe working environment. Also carrying out any duties
giving at anytime by management and to come up with my own ideals that best fit the
company and most importantly helping to provide the best customer service possible.
Fed Ex Ground Indianapolis, IN
Dock Loader 2/08- 4/08
Responsible for maintaining the production line and assisting co-workers where needed.
Loading customer packages into its appropriate trailers and reviewing packages before
delivery.
Oak Motors Indianapolis, IN
Sales Representative 6/07-11/07
Meeting and greeting customers, explaining and providing information about the
companies program to display how it can be beneficial to them Inputting accurate
customer data in the system in order to complete a sale. Maintaining a daily and
monthly log of all customer interaction, including a reminder call to customers regarding
past due payments.
North American Packaging Corporation Indianapolis, IN
Fork Lift Operator/Shipping/ Production 12/06-6/07
Loading and Unloading Product while serving as a production driver and fulfilling any
other duties requested from management.
Norwood Promotional Products Indianapolis, IN
Senior Collection Analyst 6/06-12/06
Making 70 outbound calls per day, including detailing all calls made, maintaining 3,000
accounts weekly, determined which accounts were negligent, interacting with the sales
staff, ensuring accounts were current and up to date, as well as applying credits where
applicable.
The Credit Bureau of Indianapolis Indianapolis, IN
Collection Analyst 12/04-6/06
Dealing and working successfully in a fast-paced, high demand environment.
Responsible for inbound and outbound calls in an efficient manner, making 100 or more
calls a day, sending 10 or more accounts to the legal departments in order to retain
funds to get account current, as well as assisting the corporate office in any way
needed.
CDW Computer Centers Vernon Hills, IL
Collection Analyst 7/98- 2/04
Maintaining over 300 customer accounts, making over 50 calls a day, receiving inbound
calls, reconciling customer accounts, working with sales representatives to get customer
accounts current while serving them with the best customer service possible.
Receiving Department
Responsibilities include scanning in computer merchandise. Forklift driver, sit down and
stand up. Responsible for all incoming mail for 8 months and worked with vendors on a
daily basis assisting them with their needs. Assisted shipping and stocking department
when possible.
Related Skills:
All Microsoft Office Programs
PeopleSoft
AS 400
Type 50 wpm
Quick learner
Attention to detail
Punctual
Team Player
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