Human Resources Manager
Resume:
CRISTINA R. CAROFANO, PHR
Armonk, NY 10504
Home 914-***-****
Cell 917-***-****
Experience: BDO SEIDMAN, LLP
New York, NY
*/**** - */**** ***** Resources Manager
Strategic HR Business Partner:
. Provided extensive support to Office & Regional Business Line Leaders
(referred to as "OBLLs"& "RBLLs") related to firm-wide human resources
("HR") initiatives, including performance evaluation systems and
headcount management.
. Spearheaded firm-wide retention program.
. Developed strategies on how to reduce employee relation ("ER") issues
in Metro New York offices; including managing daily ER issues.
. Responsible for monitoring and tracking departmental headcount needs
on a monthly basis; including developing strategies to achieve desired
headcount needs.
. Assisted in designing an annual HR strategic plan for General
Assurance and Healthcare Audit groups.
. Advised OBLLs & RBLLs on hiring strategies for assigned business
groups.
Performance Management and Counseling:
. Spearheaded annual employee performance evaluation and compensation
reviews; including assessing performance ratings
. Coached client service professionals on career progression and growth;
liaise with business line leaders to ensure client service
professional goals are achieved.
. Worked with business line leaders to assign the appropriate National
training and local programs.
. Developed and manage peer mentoring system for new hires, including
improving system by carrying out focus groups & surveys.
Compensation:
. Responsible for analyzing Assurance compensation data to determine
salary adjustments and bonuses.
. Involved in determination of compensation modifications with relevant
business line leaders.
Employee Relations:
. Point person for ER issues and liaison with OBLLs/RBLLs.
. Responsible for addressing and developing plan to resolve ER issues
with Audit Partners, Sr. Managers, and Managers.
. Spearheaded communication of firm-wide HR policies to assigned audit
groups.
. Responsible for conducting investigations related to ER issues, and
preparing appropriate documentation for firm counsel.
. Responsible to develop alternatives and recommendations for resolving
employee performance issues reporting to HR Director and Business Line
Leaders.
. Conducted exit interviews; compile feedback and communicate turnover
reasons to business line leaders.
Recruiting:
. Responsible for and manage recruiting process for NYC and Valhalla
General Assurance and Healthcare
Audit groups.
. Actively involved with business line leaders in developing and
reviewing employment offers to
prospective candidates.
. Supervised and managed HR Generalist.
. Responsible for preparation of job requisition forms, job postings;
screen resumes, schedule and conduct interviews.
. Involved with visa process (i.e. H-1B, L) for new hires and
intercompany transfers.
. Responsible for campus recruiting process for NYC and Valhalla Audit
groups; work directly with campus recruiting manager to facilitate
process.
. Participated in career fairs and corporate events; conduct both on-
campus and in-office interviews.
. Coordinated internship program for winter and summer interns.
Employee Orientation:
. Assisted in the administration of Firm policies
and procedures at New Hire Orientation.
. Acted as a liaison for interns, campus hires
and experienced hires for HR matters.
Training and Professional Development:
. Participated on Training and Development Taskforce to assist in the
implementation of training programs.
. Co-created and implemented firm-wide CPE
compliance policy; worked directly with
National Professional Development Group.
. Developed, coordinated and managed Regional and Local Training
Programs for all business lines of
Metro NY offices & Alliance Firms.
. Supervised CPE coordinator with daily assignments related to CPE.
. Spearheaded implementation of new CPE tracking database.
8/1998 - 7/2000 PRUDENTIAL SECURITIES, INC. New
York, NY
Program Manager
. Facilitated and managed the advanced financial
advisor training program; work on program redesign.
. Analyzed and reviewed performance tracking reports;
coached business leaders on how to interpret data.
. Spearheaded development of
new training curriculum
based upon course
evaluations/feedback from
Participants; create budget
worksheets.
9/1997 - 12/1997 SONY MUSIC ENTERTAINIMENT, INC. New
York, NY
HR Intern
. Coordinated participant
responses from focus groups
to develop new effective
learning aids for
future training programs.
. Designed a questionnaire for use after training
classes to address employee issues.
10/1995 - 9/1997 BRISTOL-MYERS SQUIBB COMPANY
New York, NY
Senior Accountant
. Analyzed and reviewed sales and pre-tax earnings
results for specific divisional groups.
. Collected data on industry trends for pharmaceutical
and consumer products; complied headcount figures.
. Interacted with international markets to gather
financial data for reporting purposes.
. Coordinated and redesigned the continuing
professional education program.
9/1992 - 10/1995 DELOITTE & TOUCHE LLP
Stamford, CT
Senior Auditor
. Planned and directed audit engagements of publicly
and privately owned companies.
. Delegated assignments to staff and empowered group
to take initiative for responsibilities.
. Supervised staff of 2 to 4 individuals; providing on-
the-training through instruction and example.
. Interviewed candidates through recruiting activities
and corporate presentations.
Education: PACE UNIVERSITY
Pleasantville, NY
Bachelor of Business Administration, Accounting, June 1992
Certificate of Human Resources Management, May
2002 New York, NY
. Passed the Professional in Human Resources
Certification Exam, June 2002.
Activities & Honors: Member of SHRM & Human Resources Association of New
York, Cum Laude, Phi Eta Sigma Honor Society,
President of the Accounting Society, Deloitte & Touche 1991 Student
Leadership.
Proficient in PeopleSoft, Microsoft Word,
Excel & PowerPoint.
Interests: Participant in the Parent's Exchange Program, Fluent in
Italian, Biking, Travel, Volunteering: Aids Walk, Revlon Run/Walk for
Cancer.
Contact this candidate