Customer Service Administrative Assistant

**** ***** ***** *****

Apt *****

Grand Prairie, TX 75052

870-***-****

*************@*****.***

Marissa Wilson

OBJECTIVE

Seeking a full time position with a company where my customer support, Administrative

Assistant, and experienced clerical office skills can be utilized.

EDUCATION

January 2008-June 2010 Northwest Technical Institute Springdale,

AR

Business Administrative Assistant

Graduated: June 22, 2010

Received Administrative Assistant Diploma

Related Courses

• Database Management (Access 2007)

• Spreadsheet Applications (Excel 2007)

• Word Processing (Word 2007) (50-60 words per minute)

• Office Technology (10-key, copier, fax, digital camera)

• HTML Programming (Notepad ++)

• Keyboarding

• Professional Development

• Business Communication

• Accounting

• Administrative Support Procedures

WORK HISTORY

2008-2011 Tyson Foods, Inc. Rogers, AR

Manifestor/Receiving Backup Lead(Receiving Office Clerk)

• Billing trucks

• Unloading boxes and supplies needed by production

• Pulling truck orders

• Locking truck orders under MITTS system

• Make sure the product is scanned in MITTS properly

• Data Entry

• Using 10-key calculator

• Answer phones

Marissa Wilson Page 2

Office Clerk (Receptionist, Human Resource Clerk)

• Worked in an Office Setting during my internship for school.

2005-2006 Staples Little Rock,

AR

Cashier/Customer Service Associate

• Assist Customers

• Check out customers and their product purchases

• Stock store shelves with store merchandise

• Answer phones

• Balanced cash register at end of day

• Used copier/fax

2005-2006 Marketing Strategies Little Rock,

AR

Research Interviewer

• Conduct out-bound customer phone calls (in a call center environment) to survey

customer accounts

• Management of customer accounts

• General clerical duties as required

• Data Entry

SKILLS

• Telephone Skills

• Customer Service Skills

• Great Computer Skills (Microsoft Office 2003 & 2007, Excel, Word, PowerPoint,

Access, Publisher, Microsoft Outlook)

• Multitask

• Data Entry

• 10-key, copier, fax, scanner

• Communication Skills

• Team Player

Contact this candidate