Customer Service Administrative Assistant

**** ***** **. • PEARLAND, TX • *****

* * * * * * 6 8 5 2 • T M E N D O Z A 19 19 @ YA H O O . C O M

TRACY N. MENDOZA

OBJECTIVE

To obtain a position in the business industry where my skills would be of value. I would

also like to be active with the company Emergency Response Team. I am very

dependable and willing to take on challenges.

FUNCTIONAL SUMMARY

Customer Service & Relations Filing & Data Archiving

Office Management/ HR Problem Solving

Accounts Payables/ Receivables Office Equipment Operations

NREMT B & CPR Certified Class B CDL

Word Processing: Windows, Excel, Word, Access, QuickBooks, Sap 400, Oracle, and other in

house software.

SUMMARY OF QUALIFICATIONS

Administrative Support professional experienced working in fast paced environment, demanding

strong organization, technical and interpersonal skills. Trustworthy, ethnical, and discreet,

committed to superior customer service. Confident and posed in interactions with individuals at

all levels. Detail oriented and resourceful in completing projects; able to multi task effectively.

Responsible for coordinating business appointments, preparing confidential reports and handling

employee personal files. Maintained volume records, ordering, invoicing and price fuel.

Performed job costing, account analysis and general ledger maintenance using Excel. Matching

and coding purchase orders, accounts payables and receivables, commercial collections, bank

reconciliations, expense reports, timesheets and payroll.

EMPLOYMENT

Aug. 2008 Aug. 2009 Harris County Hospital District, Houston, Tx

EMT Basic

Patient care, transport patient safely, making sure that pt. care reports are

complete and turned in, inspection of equipment and truck daily, and restocking any

material used.

May 2008 Aug. 2008 Pinnacle, Regional & E Care EMS Houston, Tx

EMT Basic

Patient care, transport patient safely, making sure that pt. care reports are

complete and turned in, inspection of equipment and truck daily, and restocking any

material used.

Feb. 2003 May 2008 Namasco Corporation, Houston, Tx

Administrative Assistant/ Assistant Dispatcher

Customer service, mill test reports, bill of lading, check and assisting with driver’s

log books and trip reports, safety meeting, dispatching, routing trucks for delivery,

time sheets, reports, spreadsheets, inspection of vehicles and trailers, warehouse

supervisor and ordering of office supplies.

Dec. 1997 Feb. 2003 Small Business Solutions, Angleton, Tx

Office Manager/ Accounting/ HR/ Admin. Asst.

Customer service, payroll, time sheets, reports, spreadsheets, A/P, A/R, H/R,

collections, vendor payments, vendor invoicing, ordering office supplies and other

office duties.

EDUCATION

Jan.2009 San Jacinto College, Houston, Tx

A&P II, Payroll Taxes, Basics

Completed

Jan.2008 Alvin Community College, Alvin, Tx

EMT Intermediate

Completed

Oct.2007 Alvin Community College, Alvin, Tx

EMT Basic

Certification

R EFERENCES

*References available upon request..

Contact this candidate