SPECIFIC JOB TITLE

( Qualifications Profile

Highly dynamic, proactive, and results-driven professional, with verifiable

management background across multiple industries. Exemplify competency in

driving company success and achieving business goals and objectives.

Demonstrate proven capability to accomplish assigned tasks in a specific

timeframe without compromising the quality of the result. Display strong

work ethic with the ability to work effectively and efficiently in a fast-

paced and competitive work environment. Possess excellent interpersonal,

organizational, problem-solving, and communication skills. Bilingual in

English and Korean.

( Functional Skills with Experience

Staff Management and Performance Improvement

. Served as a caf manager, responsible for supervising a staff of 8-10

members.

. Presided over training to new employees regarding their positions and

respective duties.

. Effectively offered consistent guidance to team members in line with the

target rules and regulations.

. Maintained adequate staff in the store by hiring new applicants.

Restaurant Store Management

. Assumed full responsibility in managing Mount Dora Cafe in partnership

with the business owners.

. Performed key tasks, which included ordering of supplies, organizing

materials, and managing cash.

. Held responsibility in monitoring retail logistics and maintaining a

systematic inventory for the store.

. Handled different types of food while keeping abreast of health code

standards.

Customer Service and Relations

. Played a pivotal role in providing first-rate customer service to ensure

repeat business and customer satisfaction.

. Addressed customer complaints and troubleshot computer software problems

encountered by students; held accountable for selling computers and

supplies to students.

. Received awards and featured in newspapers for the excellent quality and

service at Mount Dora Caf .

( Work Chronology

TARGET - Mount Dora and Orlando, FL

Sales Floor Associate and Trainer Retail and Customer Service Nov

2013-Present

MOUNT DORA CAF - Mount Dora, FL

Restaurant Manager Restaurant and Food Services Sep 2010-Oct 2013

FLORIDA STATE COMPUTER STORE - Tallahassee, FL

Retail Sales Associate Computer and IT Services Apr 2009-Dec 2009

WAGON WHEEL RESTAURANT - Mount Dora, FL

Prep Cook and Server Food and Beverage Production Oct 2004-Nov 2006

( Education

Bachelor of Public Administration and Management: 2010

Minor in Computer Science and English Literature

Florida State University, Tallahassee, FL

( Awards and Honors

Mount Dora Caf - Featured in Style Magazine (Best Breakfast): 2012

( Activities

Big Brothers Big Sisters Meals on Wheels

( Technical Acumen

Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook Typing

Speed: 100 word per minute (wpm)

Computer Hardware and Software Repair Web Based Researching

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