Project Manager Sales

CHARMAINE WASHINGTON, MBA, PMP

***** *** ****** **. - **. Louis, MO 63074 - 314-***-****(cell) - 314-426-

6461(home) **********@*****.***

PROFILE_____________________________________________________________________

__________

Highly focused and energetic Certified Project Management Professional

(PMP) with a proven record of managing multi-million dollar projects. My

ability to a build strong rapports with internal and external clients at

all management levels has contributed to my success in managing over 40

accounts in a five state territory totaling several millions of dollars.

Strong written and verbal communication skills have served as the

foundation to effectively collaborate, negotiate, and maintain positive

results.

Result oriented self motivated professional accustomed to being in

positions of responsibility with the ability to motivate team members.

Exceptional ability to multi-task and manage work load while paying

meticulous attention to details. Effectively promotes products, increase

sales, and contribute to business growth by providing superior customer

service through effective listening, needs assessment, up sells, and

meticulous follow-through.

PROFESSIONAL EXPERIENCE _____

AT&T, St.Louis, MO (ASAP Solutions Consultant)

Sr. Technical Project manageR

11/2009-Present

. Manage detailed plans and schedules, resource allocations and

assignments, critical path analysis, methodology, coordination with other

IT functions, and ongoing tracking and analysis of budgeted vs. actual

expenditures

. SDLC Project planning, cost estimation, scheduling, coordination,

tracking, monitoring and evaluating project activities, and directing work

throughout the ITUP project life cycle

. Play a key leadership role on the project team which requires significant

interaction with other geographically dispersed team leaders including

clients, business users and executives, architects, testing leads,

analysts, developers, and release managers

. Responsible for understanding the impact and effectively expressing

technical concepts of business requirements to business clients

. Manage timelines, jeopardy's, and risk mitigation plans to meet project

deadlines

Wachovia securities, St.Louis, MO (Contractor)

Sr. Technical Project manageR

02/2009 - 09/2009

( Initiative components including business requirements, testing, policy

and procedure change management and implementation of multi-phased projects

( Manage, supervise and coordinate the activities of multiple projects and

project teams during all phases of the project life cycle including

external vendors

( Provide consistent and accurate status reporting of initiatives

( Establish timelines, contingency, and risk mitigation plans for defined

initiatives

( Supervise business systems analysts to build cooperative work teams

( Facilitated User Acceptance Testing (UAT), ensuring that all errors were

tracked and reported to development and management teams

( Ran weekly meetings, helping to facilitate communication and maximize

productivity.

( Acted as single point of contact for vendor, business units, and

Information Technology partners during integration of Portal installation,

administering schedules and communicating risks

( Build and maintain strategic alliance with internal and external

organizations, to effectively influence and direct others to achieve

business solutions

( Partner with peers to identify change impact and advise senior leaders on

change management issues and delivery methods

(Work with project sponsors and IT resource managers to obtain resources

for projects

(Follow PMI project management standards and practices to efficiently plan

and prioritize projects

02/2009-present

ACLARA POwer-line systems, Inc. Division of ESCO Technologies

Formerly Distribution Control Systems, Inc., Hazelwood, MO

IMPLEMENTATION PROGRAM MANAGER 08/2005 -

01/2009

( Managed largest territory in program management department (five state

territory) with multiple-multi-million dollar AMI projects from planning

through implementation and follow-on sales and business

( Proven history of aggressively driving results while managing multiple

AMI projects during rapid growth (<30% annually) and technology development

period

( Consistently received exceptional customer satisfaction ratings based on

customer evaluations matrix and management feedback

( Developed and maintained integrated infrastructure program planning to

assure departmental performance will exceed customer commitments on major

programs

( Support pre-contract proposal efforts

( Planned, managed and supervised assigned programs to achieve cost, sales

and customer requirements from project initiation throughout implementation

( Provided leadership, supervision and administration of internal

activities to determine customer needs and identify technology solutions to

maintain the highest level of service

( Compiled and submitted bi-weekly infrastructure status reports to upper

management

( Orchestrated and presented customer AMI kick-off meetings and customer

AMI start-ups

( Managed Engineering, Operations and Production efforts to provide a

complete AMI system

( Build strong relationships with clients, established sales channels,

distributors, channel partners as well as other internal organizations and

business units

( Monitored and communicated project progress to internal and external

customers

( Coordinated system upgrades, application migrations, data storage

management, backups, system recoveries, SLA renewals

AT&T, Formerly SBC Communications Ins., St.Louis, MO

IMPLEMENTATION PROJECT MANAGER 11/2003 -

08/2005

( Responsible for the successful deployment of multiple network technology

infrastructures for Global customers

( Worked closely with different company divisions and functional managers

to insure proper resources are assigned to complete projects according to

plan

( Successfully negotiated and delivered on-time project implementation

( Accountable to global account customers, sales organization, project team

and senior staff

( Identified the breakdown structure for projects, and establish and track

project deliverables, assigned roles and responsibilities, developed

schedules, lead weekly project meetings (internal/external) and provided

ongoing status reports on the health of the total project

( Worked within the established sales channel, with third party vendors as

well as other organizations and business units (Network Engineering, CPC,

Construction, Network Sales Support, ASI, DataComm, SBIS, SBCLD, CLECs,

ILECs, etc... ) in order to implement technologies in a cost-effective

manner while ensuring customer satisfaction

( Realized forecasted financial ratios and leverage and used project

resources at peak efficiencies

AT&T, Formerly SBC Communications Inc., St.Louis, MO

NETWORK ENGINEERING CAPACITY EQUIPMENT MANAGER 10/1999 -

11/2003

( Responsible for project management of transport equipment installation

including in Southwestern Bell Central Offices

( Planned and organized new projects

( Responsible for obtaining vendor quotes for equipment installation

( Interfaced with installation vendors to ensure timely and accurate

completion of all projects

( Developed Network Plan for future year

( Monitored the network capacity and implementing facility utilization

improvements

( Supervised 10 direct reports fairly and consistently

( Worked on (3) 5ESS switch conversion projects

( Build/Monitor/Maintain SONET rings in the Network

( Advanced experience using TIRKS, PWS, SORD, and EXACT

( Equipment includes Fujitsu Add/Drop Multiplexers (SONET), Cisco, EDSX

Machines, T1 repeater shelves, CODCN/NetDCN, DSX-1, DSX-3, and other

miscellaneous equipment

( Designed & maintained telecommunications infrastructure

( Developed & Designed routes for ASYNC, DS-0, DS-1, DS-3, 911, and SS7

circuits

EDUCATION & TRAINING____ _____

M.B.A., Webster University, St. Louis, MO March 2007

B.S. Mechanical Engineering, Dec 1998; University of Missouri-Rolla, Rolla,

MO

Certified Project Management Professional (PMP 2005)

Proficient in various software systems including: PeopleSoft, JDEdwards,

TIRKS, SORD, WFA MS Word, Excel, MS Project, Access, DARE 11i, JAM, and

TABdb, Demand Solutions, PRISM, Share Point

PROFESSIONAL AFFILIATIONS & MEMBERSHIPS______

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Member of Project Management Institute (PMI)

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