Customer Service Manager

*** ******, ************, ** *****.(***)

***-****.*******@********.***

Beverly A. Liscinsky

Objective

To make a career change into an area that is not retail

Work Experience

**/**/** - ****'s DuBois, Pa 15801

current

Department Manager

Responsible for meeting departments budget and maintaining adequate

level of inventory

Assigning daily tasks, follow up and completion of all work

Weekly, monthly, and seasonal displays, and promotions

Process special orders and installs on M2o and ISST Computer

Systems

Communicate effectively with customers, and ensure 100%

satisfaction

11/12/87 - Punxsutawney Area School District Punxsutawney, PA

10/01/06 15767

Library Aide

Supervise classes of approximately twenty students and monitor

computer lab

Interact and communicate with a wide range of people, including

teachers, students, parents, and community members

Control book exchanges on Info Center Computer System and prepare

all daily/weekly/monthly and year end library reports for

circulation, fines, inventory, and student attendance

Perform necessary secretarial duties such as receiving phone calls,

recording messages, typing memos, and filing documents

6/12/06-8/23/06 ARAMARK Denali, AK

Banker/Server

Take customer orders and enter them accurately on Micros Computer

System

Deliver food and drink orders while responding to any customer

needs

Collect money, pay out checks, and make necessary change, balance

money drawer

QUALIFICATIONS

Team Leader of Customer Service for 2 years

Department Manager of Home D cor/Home Organization/Paint, 2 years

Merchandising, shrink control, plan-o-grams, ordering

Strong work ethics, organizational skills

Attention to detail, self starter, highly motivated, team player,

and take pride in my work

Education

Graduated High Punxsutawney Area High School Punxsutawney, PA

School 15767

References: upon request

Contact this candidate