Human Resources Management

S H AW N C A R D E N A S

**** ** *** ******* ******** Pines, FL 33026 954-***-**** *****.********@*****.***

H U M A N R E S O U R C E S G E N E R A L I S T /M A N AG E R

Professional in Human Resources offering a 10+ year HR Generalist/Management career

distinguished by commended performance and measurable results.

Extensive background in HR affairs, including experience in employee recruitment and

retention, staff development, conflict resolution, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding

programs, and writing personnel manuals, corporate policies, job descriptions and management

reports.

Strong business acumen, possessing the ability to connect business growth, employee

development and performance, headcount and loyalty to bottom line profitability.

HR Skills

HR Department Startup Staff Recruitment & Retention Orientation & On Boarding

Employee Relations Alternative Dispute Resolution (ADR) HR Policies & Procedures

FMLA/ADA/EEO/WC HR Program/Project Management Learning Management

Benefits Administration VETS 100/EEO Reporting Software (LMS)

Professional Experience

Taleo (Formerly Learn.com) Sunrise, FL

Provides Learning Management Software for enterprise organizations.

Human Resources Generalist, 2009 to Present

Managed a full spectrum of HR operations, systems and programs. Worked with senior management to

create HR policies and procedures; recruit employees; coordinate payroll with the accounting team; and

develop hiring process, orientation, training and incentive programs. Manage leave of absence programs

and personnel records; administer benefits enrollment and programs.

Key Results:

Played a key role in defining the structure and implementation of programs and policies in the areas of

training, compensation structures, benefits packages, incentives and new employee orientation.

Fostered a teamwork/open door environment conducive to positive dialogue across the organization.

Personal efforts were cited as the driving force behind HQ employee retention rate of 90% within an

industry where high turnover is the norm.

Completely overhauled the existing employee manual covering issues including disciplinary procedures,

code of conduct, FMLA policy and benefits information.

Revised job descriptions across all levels and 50+ categories. Shadowed and interviewed employees to

construct an accurate picture of the duties and skills required for each position.

Employee recruitment to include searching, screening, interviewing and preparation/presentation of

offers.

Hired 73 employees in the last 12 months to align with organizational goals.

Decreased turnover by 12% to 11.8% in 2010, the best year in corporate history.

Utilized social media to attract new talent.

Learning Management System (LMS) Administrator.

Professional Experience (continued)

bolton medical, inc. Sunrise, FL

A medical device organization whose key areas of expertise are endovascular and interventional surgery.

Human Resources/Payroll Manager 2003 to 2007

Key Results:

Sole person responsible for all HR and Payroll processes for company of 70+ employees.

Set up HR department to include: negotiating company benefits, creation of employee handbook, creation of HR forms,

policies and procedures, hiring process, and new hire orientation.

Responsible for recruitment and interviewing process for all vacancies.

Exercise independent judgment, decision making abilities and high level of confidentiality.

Collaborate with various levels of management to gather information pertaining to key issues.

Prepared and processed weekly, bi weekly and monthly payroll cycles. Responsible for calculation and payments of bonuses

and commissions (ADP and Paychex).

medtronic, inc. Sunrise, FL

Medtronic, Inc. is the global leader in medical technology – alleviating pain, restoring health and extending life for millions of people

around the world.

Human Resources Generalist – 1998 to 2002

Key Results:

Performed all HR functions including staffing, new hire orientation, employee relations, benefits selection and

administration, performance review, recognition programs and company wide events.

Ramped up production department by 200 employees over a 6 month period. Solely responsible for the recruitment and

selection process which was coordinated with the assistance of several local staffing agencies.

Education & Certifications

Miami Dade Community College, AA Business Administration, Miami, FL

Florida International University, Business Administration, Miami, FL

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor

relations, leaves of absence, workers’ compensation and workplace safety/security.

ISO 9000/GMP Certification of Completion/FDA Audits

Affiliations:

Society for Human Resource Management (SHRM)

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