Human Resources Manager

Barbara B. Baxter

Aventura FL *****

Contact Information: **************@*****.***

Professional Summary:

A proactive, Human Resources generalist, whose leadership brings credibility to the function through personal

integrity, tenacious commitment and professional expertise.

Affiliations:

Expert Assistance, Temporarily Yours Houston TX June 2010 - October 2010

Consultant

Client, Davenport Novotny Legal Group, in wishing to expand their business to include environmental waste

disposal, contracted EA to develop Human Resources business plan, and steps toward executing same.

Key achievements:

Developed Organization structure to meet company needs (immediate, one year & five years)

Created job titles, descriptions, and succession plan for all key roles

Set recruiting/hiring/training strategy to attract the best in business employees

Philips Medical Systems; SSR-NA Bothell WA

($3.5B, 5600 employees)

August 2002 – August 2005

Vice President, Human Resources October 2003 – August 2005

Reporting to CEO, determined overall Human Resources strategy, direction and processes for PMS, SSR-NA as it

relates to maintaining strong business partnerships and strategic alliances. Responsible for developing Human

Resources strategies that augment internal customer satisfaction by utilizing best practices and technologies that

maximize efficiencies in administrative functions and transactions. Originally assigned as the interim Vice

President, Human Resources to ensure a smooth transition of leadership. This included, but was not limited to

orientation/development of three new Directors, leading process improvement initiative, hiring into open Field

positions, moving team forward to completion of outstanding projects, and partnering with Senior Staff. Officially

promoted to VP position, January 2004.

Key achievements:

Emphasis on hiring and retaining the best in the business.

Developed and established credible partnerships with geographic constituents to identify trends/issues

that had company-wide implications and provided recommended resolutions to influence responses at the

corporate level.

Developed and managed annual budget for the SSR-HR organization.

Ensured the administration and maximum utilization of human resources throughout SSR-NA by

recommending best practices, processes and programs that supported the company’s major initiatives.

Development and implementation of EDGE Leadership pilot program.

Integrated core curricula courses into Leadership Development plan, to create winning formula and

achieve 2005 Global objectives.

Formed and developed HR Operations group to link SSR processes to Shared Services initiatives.

Designed and implemented on-boarding integration and termination process.

Active member of Philips Senior NA team, tasked to conjoin all policies and unite all businesses to

become One Philips.

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Philips Medical Systems (continued)

Director, Human Resources August 2002 – October 2003

Provided HR leadership and services to the following groups nationwide: four Sales organizations, Marketing,

Supply Chain, Finance, Facilities, Legal, Quality, and Facilities. Managed a staff of twelve Human Resources

professionals.

Key achievements:

Established credibility throughout the organization by creating strategic business partner identity.

Managed the daily operations of multiple organizational units, providing direction and leadership for the

implementation of the SSR-HR reorganization.

Translated the strategic and tactical business plans into an HR operational plan.

Established a process of organizational planning that evaluated job design and manpower forecasting.

Partnered with all levels of management to develop HR plans and initiatives to identify business

objectives and attract top talent.

Led implementation of innovative compensation and benefits programs which monitored operational

effectiveness and cost containment.

Mentored direct report’s career development through established performance management guidelines

and established succession planning goals.

Ensured AAP compliance/documentation.

Expert Assistance, Temporarily Yours Houston TX September 2001 – August 2002

Consultant

Under one year contract, teaming with MJ Hoctor Associate's owner to determine overall company strategy,

direction and action plan for this independent Human Resources consulting and recruiting business. Client work

included the building of their strategic HR plan, including the development of processes and procedures

necessary to reach their planned goals.

MyPoints.com San Francisco CA February 2000 – August 2001

(38.4M, 150 employees)

Vice President, Human Resources

Responsible for the development of Human Resources policies and procedures at this internet Marketing

company in the major areas of organizational planning, organizational development, recruitment, employee

relations, compensation, benefits and employee services. Established the Human Resources organization as a

business partner that ensuring all company goals, objectives and practices met legal and regulatory compliance.

Key achievements:

Reported to CEO (San Francisco) and President (Chicago), partnering with management to lead

company-wide process improvement programs.

Team member responsible for Human Resources plan in completing two acquisitions in 12 months.

Focus on recruiting the best in a hot market. Staffed at 37 when I began; built to 450, reduced to 147 due

to partial acquisition of technology group by UAL and reduction in business.

Built the HR infrastructure for operations in all major areas of Human Resources.

Developed organizational plans and programs as a strategic partner to the business.

Established comprehensive printed communication that clarified company vision, mission, strategies,

goals and achievements.

Modified and implemented compensation program and performance review process by conducting skill

and job description analysis, assessment, compensation surveys and salary forecasts that resulted in a

revised salary matrix, new job descriptions and an annual performance review process.

Organized an Affirmative Action Program to ensure EEO compliance and established a diversity outreach

program. Spearheaded value-added initiatives in preventing Sexual Harassment and improving

employee relations.

2

Entex Information Services Rye Brook, NY October 1997 – January 2000

($2.5B, 8500 employees)

Vice President, Human Resources

In this newly created position, responsibilities included the process improvement, development and

standardization of all company-wide Human Resources operations and administrative practices. Contributed to

the development and achievement of strategic business objectives for assigned zones and business units.

Key achievements:

Managed team of 73 Human Resources professionals.

Provided daily expertise in regard to employee relations issues with interpretation of policies and

procedures and resolutions ensuring employment law compliance.

Assisted in the creation, implementation and evaluation of the centralized HR Service Center.

Instrumental in initiating the outsourcing of benefits prior to open enrollment in 1999.

Consistently re-evaluated compensation practices and company bonus programs to maintain top talent.

Disclosed member of merger-acquisition team during sale of $1B Product Division to CompuCom.

Counseled and led zone lay-offs during 1998 reorganization.

Experienced in WARN location de-employment.

Assisted in the design & execution of successful HR Acquisition & Outsourcing Methodologies involving

MetLife, Allied Signal and US West.

Actively participated in team building initiatives to create best practices.

ENTEX, continued

Senior Director, Human Resources Chicago and Atlanta (Central and South regions)

Teamed with assigned zone and business units as the Human Resources conduit responsible for the

management of compensation, benefits, employee relations, development, performance, succession planning,

team building, coaching and counseling.

Early Affiliations:

Macy*s East - Federated Department Stores Atlanta GA

Store Operations Manager

Retail Concepts Houston TX

Director of Stores

Maas Brothers Department Stores Bradenton and Sarasota FL

Store Operations Manager

Store Human Resources Manager

Personnel Clerical

Education:

University of Houston, Houston, TX 1992-1996

BA: Entrepreneurship

Organizational Affiliations:

Society of Human Resource Management

Friends of Hospice

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