Manager Sales

Ashish Sinha

#***, ****** ******* **-**, Eschborn 65760, Germany ( 49-173-******* (

*********@**********.***

DIRECTOR - GLOBAL IT INFRASTRUCTURE SERVICES

Program & Project Management / P&L / Service Delivery / Contract

Negotiations / IT Outsourcing

Business Development / International Operations / Multi-Sites / IT

Infrastructure & Applications

Global IT Infrastructure Services experience for 15 years combining IT

engagement, program/project management, and business development. I led

multi-national IT programs/projects for Fortune/Global 100 clients,

ensuring timely and on-budget delivery to drive referrals and new

contracts. A customer-oriented business catalyst, I won multiple awards for

leading teams, projects, and sales.

o Establishing presence in new markets and building new IT delivery

solutions from scratch

o Managing complex service contract negotiations with global clients

o Combining global delivery and sales experience to create win-win value-

based deals for customers

o Building self-sustaining sales teams that continue to sweep awards for

growth/revenue

o Turning around IT operations, projects, and transitions, ensuring

customer satisfaction

MBA Equivalent, Business Transformation Management, Aptech School of

Management, Mumbai. Bachelor of Engineering, Power Electronics, Nagpur

University, India. ITIL, CMMI, ISO Quality. Studying for PMI.

Highlighted Accomplishments

Established highly effective European PMO. HCL Infrastructure had rapid

growth in Europe, but had no local Program Management Office to manage

multi-country projects. Built PMO, aligning with business/delivery goals.

Delivered projects on-time/on-budget with high quality. Gained five large

customers in 18 months from referrals.

Spearheaded global infrastructure outsourcing project across 42 countries

in nine months. Privately held pharma company wanted smooth centralization

program in limited time/budget. Implemented accelerated program in six

waves, bringing savings to larger regions earlier. Brought recognition to

HCL outsourcing for rapid delivery.

Built European presence, generating 45% growth YOY. Selected to open

European market based on experience in sales, delivery and program

management. Learned German and led break through to several marquee

accounts among Global 100/500 companies. Europe now provides 30% of HCL

Technologies' revenue.

Implemented global infrastructure for corporate spinoff ahead of schedule.

Large global semiconductor firm was carving out a separate company with its

own IT division. Led team in building new infrastructure, migration

applications, and new process, service management and governance framework

across five global regions.

Drove project turnaround to preserve marquee client. $46B Fortune 100

investment bank threatened to cancel contract. Chosen to lead HCL's global

IT operations. Focused on deliverables, putting strong metrics/governance

in place. Recognized for success by customer and HCL. Resulted in second

contract with $22B investment bank.

Career History

HCL Technologies Limited, Infrastructure Services Division. $850M division

of $5.7B IT company.

Head of Program Management Office, Continental Europe, 2009 - Present.

Manage $25M budget, 15 direct reports and 250 indirect reports

responsible for global IT infrastructure and applications operations

projects. Hold P&L accountability; manage customer satisfaction, and

direct service management of projects.

Area Director, Europe, 2008 - 2009. Led Global Strategic Infrastructure

Management Services Outsourcing projects for Fortune/Global 500 clients.

Drove new revenues. Managed P&L and $29M budget.

Business Manager, Europe, 2005 - 2008. Built European presence,

establishing office in Germany and driving revenue with new clients and

then existing clients. Managed entire lifecycle of outsourcing projects.

Global Operations Manager, 2004 - 2005. Led delivery of Global IT

Infrastructure Management Operations for Fortune 100 financial services

client. Member of team developing Centers of Excellence.

Business Development Manager, IT Services, Network Solutions, 2002 - 2004.

Led team in IT infrastructure management services business and emerging

services in South India. Developed growth in new services areas.

Earlier: Senior Sales Executive, HCL Infosystems Limited, 1998 - 2002.

Assistant Manager, Marketing, Dyna Hitech Power Systems, 1996 - 1998.

National product launch of ABB Telecom Power Supplies across India.

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