Human Resources Administrative Assistant

KEENYA ELLIS

**** **** ******* ***** ' Charlotte, NC 28269

Home: 704-***-**** ' Cell: 347.-224.4746 ' Email: ******@***.***

HUMAN RESOURCES GENERALIST - RECRUITMENT

Over 7 years of experience in Human Resources, Coworker Relations,

Union/Non Union Recruitment, Training & Development

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Highly qualified, strong leader with more than 7 years of in-depth

experience with HR functions. Skilled in analyzing staffing needs and

creating effective solutions that result in maximized efficiency and

reduced overhead. Talented in development and enforcement of policies and

procedures. Exceptional interpersonal capabilities, able to cultivate

relationships with clients, staff executives, and union leaders.

Core Strengths

Human Resources Organizational Needs Employee Recruiting,

Generalist Affairs Assessment Training and

Development

Policies and Procedures Mentoring and Staff On-Boarding/Referral

Optimization Programs

Computer Skills: Windows, MS Office, PeopleSoft, Brassring, SAP

Professional Experience

Human Resources Administrator /HR Generalist (acting) 2008-Present

Ikea Charlotte, NC

Played a key role in the recruitment and selection of 350 coworkers for the

IKEA Charlotte Grand Opening. Structured and implemented new hire

orientation, training and development for mass hiring events.

Tweaked the department's recruitment and sourcing strategies to support the

strategic, operational, and business plan of the organization.

Influence management on the strategies of preparing hiring forecast,

capacity/department planning and resourcing

Assist management with coworker relations, performance evaluations,

performance management, corrective actions, merit review processes and

terminations.

Conduct training and development classes, as well as benefits

administration and On-boarding orientation.

Play an integral role in the development and implementation of innovative

training programs and materials for new coworkers

Responsible for department budgeting and the development of external

business contacts

Effectively manage coworker relation issues, investigations and conflict

resolution

Spearhead the drafting and maintenance of reports on EEO and Affirmative

Action Plan to ensure compliance with federal and state laws and

requirements

Founder/Chair of Coworker Relations/Social Committee - survey coworkers,

analyze results and prepare recommendations for action for store management

and team leader, develop innovative ways of acknowledging and recognizing

coworkers.

Recruitment Coordinator 2007-2008

New York Presbyterian Hospital New

York

Sourced, reviewed, and screened resumes for a variety of administrative,

nursing attendant and technical positions

Conducted preliminary candidate interviews and arranged for subsequent

interview with the departments recruiter

Engaged external agencies for hiring efforts to recruit top performers in

specific health care fields.

Oversaw the recruitment process for exempt and non-exempt positions within

the hospital, as well as responsible for creating and posting job vacancy

notices

Directed the distribution of company benefits, new hire packets, and

employee ID cards; documented letters and processed payroll information

Facilitated background checks, including education and employment

verification using USIS software

Partnered with managers and other HR team members to develop and

communicate organizational policies

Appointed as a member of the New York Presbyterian/Cornell Hospital On-

Boarding Recruitment Team ~ committee sought to reduce the turn-around

time, improve the application process as well as simplify the process to

cater to the immediate demographics with consisted of a Hispanic

population. We were successful in implementing a bi-lingual application

process; the set-up and distribution of kiosk throughout the hospital that

allowed for candidate interest and resume submission, as well as reducing

the HR response time to 72 hours from a 2-3 week cycle response time.

Administrative Assistant/HR 2004-2007

Coordinator

National Benefit Fund New York, NY

Responsible for the training and performance management of 18 employees

Provided administrative services to 3 senior managers and 2 departmental

supervisors

Identified and recruited quality candidates in a tight job market and

reduce cost for every hire and turnaround time. Manage succession planning

and employee development programs to build for the future and retain top

talent.

Utilized superior communications skills to motivate staff and develop

effective working relationships with colleagues and clients

Prepared offer letters, updated manuals, screen prospective new-hires and

follow up on employment interviews, coordinated and administered training

and development classes

Full time College Student 2001-2004

Lehman College Bronx, NY

Business Sales Coordinator (Telecommunications) 1999-2001

VoiceStream Wireless New York, NY

. Performed account management duties, such as tracking invoices,

scheduling, drafting report, and providing support to sales teams

. Established and nurtured positive working relationship with business

clientele involved in contracts, invoicing, and handset activations

. Rendered administrative and clerical support to the senior manager of

the Manhattan sales region

Education and Other Credentials

Master of Arts in Leadership/Human Resources

Northeastern University, Boston, MA - December 2009 ~ Cumulative GPA of

3.68 (Honors)

Bachelor of Arts in Health Services Administration/Human Resources

Lehman College, Bronx, NY: 2004

Certificate: Professional in Human Resources (PHR): In Progress

Memberships

SHRM - Society for Human Resources Management (2008)

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