Quality Assurance Customer Service

SYLVIA H. HUYNH Cell: 626-***-****

Email: **********@*******.***

Career Objectives:

To obtain a position where I can maximize my multilayer of management

skills, quality assurance, product development, quick turn over production,

training experience, and a successful customer service where buyers can

rely on.

Qualifications:

. Over twenty years of experience in the garment industry with extensive

knowledge in sourcing, product development, production, planning and

specifications.

. Proven ability to manage and execute a number of projects simultaneously

. Have strong sense of urgency, turn over, and accomplishing tasks

. Able to maintain a cooperative team environment that can perform in

higher standards to achieve set goals

. PC proficiency with Microsoft Word, Excel, Outlook, Lotus Notes, SAP

systems, Blue Cherry, Full Circle and Web PDM

. Multi-lingual: English, Chinese (Cantonese and Mandarin), Vietnamese,

French

and some Spanish.

Professional Experiences:

William Rast/ apparels (January 2011 to May 2011)

Los Angeles, CA. (Domestic production & China Import production)

Production Manager (Retail operation)

. Work direct with retail creative director and designer for new designs

production.

. Work with planner for stores replenishments.

. Controlled China productions and U. S. productions

. Controlled cutting service and distributed works to contractors.

. Controlled Dye house and worked close with garment printer

. Manage marking and grading according to specification sheet.

. Costing analysis and margin controlled.

. Analyzed and resolved all technical issues and production trouble

shooting

. Oversee pre-production and production staffs

. Fabric inventory controlled and production quality controlled.

. U.S and China factories sourcing.

. Prepare monthly inventory report for upper management review

Clothing for the Modern Time / Apparel (June 2010 to December 2010)

Los Angeles, CA. (Import China Production)

Production Manager (Wholesale operation)

. Oversee a staff of two production coordinators and a private label EDI

controller

and warehouse QC and shipping staffs.

. Handle multi millions Dollars account to meet customers' compliant and

standards

such as Macy's brands " American Rag & Bar III", Bebe, Cache,

Metropark, etc.

. Worked with International customers in Russia, Columbia, and Canada for

direct dropped shipment from China to destination.

. Liaisons between designers and technical designers to ensure products

meet target price range.

. Costing analysis and margin controlled.

. Attended all samples fitting sessions.

. Analyzed and resolved all technical issues and production trouble

shooting.

. Prepare monthly production report for upper management review.

Kellwood Western Region/Apparel (October 2009 - June 2010)

City of Industry, CA. ( Import China Production)

Production China Import

Briggs team

. Handle China production from first product development to end of

production.

. Work with designer for samples and trims approvals

. Work with technical designer to ensure samples comments given based on

production time frame.

. Handle all lab tests and ensure report accuracy and up to date

. Special handle Macy account from orders placement, sip samples,

inspection

to production shipment approvals.

Sag Harbor team

. Work with technical designer to ensure fit comments given in time frame

basis.

. Technical trouble shooting and production trouble shooting

. Handle all lab tests and ensure report accuracy and up to date

. Work direct with planner for all special orders and Sears first drop

shipped order.

. Handle all trims approvals.

. Special handle customers' packaging such as Sears compliant, and

Burlington requirements.

ASICS / apparel (March 2009 to October 2009 )

Irvine, CA. (overseas & domestic production)

Production Supervisor / Oversea and Domestic Sourcing

. Liaisons between product development, production and planning team.

. Followed through from salesman samples to end of production.

. Attend all production meetings which included: product development,

pricing, and production lead time & work in progress.

. Controlled oversea and domestic productions included: fabric

purchasing, bulk fabric approval, issuing purchase orders, trim

approvals and production trouble shooting.

. Oversee three pre-production and production employees

. Handling quality assurance and worked direct with QC team at

distribution center in Southaven, Mississippi

. Working with traffic department for all shipments, and U.S custom,

HTS code to fit into 10+2 category and NAFTA compliance for U.S direct

shipments

. Handled ASICS global productions for direct shipments to Japan,

Brazil, UK, Europe, Canada, Mexico & United States and TSA Sports

Authority customer

. Factory sourcing and to meet company compliant.

Foria International, Inc. (April 2002 to January 2009)

City of Industry, CA (overseas)

Production Supervisor / Oversea Sourcing

. Contacted buyers on orders and pricings

. Attended all production and retailers sell through meetings

. Liaisons between designers, technical designers, and production team.

. Attended all samples fitting sessions from product development through

production.

. Lead and Motivated five production coordinators and three quality control

staff members, creating a production and team spirit environment.

. Controlled shipments to ensure timely deliveries

. Application Letter of Credit through company's credit team ( LC to

factories)

. Costing analysis and margin controlled

. Sourcing China and India factories.

. Attended " Las Vegas Magic Show" for production and sourcing assistance

to the Sales team.

Andari Fashion "Knit Sweater Manufacture" (May 2000 to August 2001)

S. El Monte, CA. (domestic)

Production merchandiser

. Communicated with domestic buyers for product development & production

included: Guess, Nil's skiwear, Betsey Johnson and Quicksilver brands.

. Administrated entire production process

. Oversea trims and yarns sourcing.

. Production trouble shootings and participated with technical designer to

resolve problems.

. Report writer for upper management to ensure production process in timely

manner.

T. World Collections Manufacture co. "Self employed" (July 1986 to January

2000)

La Puente, CA. (domestic)

Manufacturer & co-owner

. Designed and manufactured men and women's suites for Asian

markets

. Contracted with private labels: J.Crew & L.E.I., Espirit &

Cherokee

. Marketing & VP sales

. Operated and managing cutting house

. Operated and managing manufacture productions

. Fabric sourcing and trim developed.

Education:

. Associate in Business Administration - East Los Angeles College,

California

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