Sales Quality Assurance
Resume:
Luis Morgan
Plano, TX. **024
LMorgan55@abg1gm@r.postjobfree.com
Profile:
Dependable professional looking for Management position where I can
effectively utilize my expertise and skills in end user training,
Photography, PC Computers, PowerPoint presentations, 3D renderings and
video animation that will enable me to utilize my background, strong
organizational skills and ability to work well with others.
Experience and Achievements:
o 2011 - TelVista call center.- Technical Support
Agent for Verizon FIOS Video, Voice and Data (TV, Phone &
Internet), taking 40 to 60 calls daily providing Tech Support to
Verizon FIOS Residential Customers, Succeeded a 6 week
Intensive training course in Dallas TX.-
o 2009-2010. - eRun4U - Providing Training and Tutoring in
Computer Software and Hardware, Presentations for various groups
in PowerPoint and Audio and Video editing, Computer Consultant
o 1997 - 2009 .- Building and Design Solutions .- Managed,
Designed and developed over 60 large scaled High end custom
Residential Projects, from Schematic Design thru Building
Permits, Interfacing with engineers, Landscape Designers, Land
Surveyors, Product Vendors and manufacturers as well as with the
client and Governmental offices (Planning, Building, Sanitary
and PW Departments, etc.), on schedule and on budget,
Architectural Computer Consultant providing training, Support,
assistance in project design and Computer generated 3D
renderings and video animation and PowerPoint presentations for
CAD users using ArchiCAD and Point Line CAD representing the
Distributor - San Jose and Bay Area CA.
Freelance Photograph and Video editing of Bar-Mitzvahs, Kids
Events, Schools events, Sport events, and special events such as
fashion shows, award ceremonies, etc. - San Jose & Bay Area CA
Designed, Photographed, Edited and printed a 48 page "25th
Anniversary Commemorative Yearbook" for a Private elementary
school, in addition to designing yearbooks, Brochures and
miscellaneous Ads for 4 years, On time and at a lower cost and
higher quality, using Photoshop and internet publishing services
- Los Gatos CA.
o 1996 - 1997 .- CompuTEK Software in Denver CO .- Created and
implemented the Design, Training manuals & guidelines and
Support department for Architectural Computer CAD sales,
generated renderings and video animation
o 1990 - 1996 .- Point Line CAD Mexico .- Established a dealer
network in several major cities in Mexico for Point Line CAD and
ArchiCAD Software Development Companies, setting up sales and
distribution that exceeded expectations
o 1989 - 1990 .- ENG Computer Corporation .- Developed and
Implemented over 10,000 CAD symbols, templates and modules to
assist in standardizing and streamlining Architectural projects
for both time and cost efficiency
o 1985 - 1989 .- Point Line CADD .- Provided sales, maintenance,
Technical Support, PC hardware & CAD software installation and
training to clients and potential clients as a Distributor and
consultant for Point Line CAD and ArchiCAD, related software and
applicable hardware- San Jose and Bay Area CA.
Managed Technical Support and training for End users, Software
Quality Assurance, beta testing, sales demos, computer shows
assistance as a vendor where I Won 12 Computer CADD shutout
Developed CAD Software Training guidelines, manuals, tutorials
and self-running demos in English and Spanish Translated
Hardware and Software Manuals, - San Francisco CA for
o 1981 - 1985 - Superintendent for a 500 single family residence
development in Acapulco, Mexico, responsible of keeping
construction on time and on budget while controlling over 50
subcontractors and their employees, vendors and consultants
Education:
. Architectural Bachelor degree and diploma certified by the Mexican
School of Architects (1981)
. Web Page Design, including HTML, FLASH, FrontPage, Dreamweaver,
Illustrator, Photoshop, Javascript, Marketing
. Intermediate and Advanced ARCHICAD Software applications and support
. Photography courses at DeAnsa College, Los Altos, CA.
Skills Summary:
Fluent in English and Spanish PC Hardware, Computer Applications
Design of brochures, portraits Troubleshooting, Computer Sales &
advertisement, yearbooks, and Installation and Service
magazine articles Maintenance Customer Relations
Power Point presentations Photoshop, Video Editing Customer Relations
Proficient in MS Office
Photography for Kids, Suit
Action, sports and
special events,
[pic]
Contact this candidate