Customer Service Administrative Assistant
Resume:
Monica Feliciano
** ********* ** ******* ****, NJ 08824
**********@****.***
Objective
To secure a role that leverages my Human Resources and Payroll achievements, skills, energy, and talent for identifying superior job
candidates.
PAYCHEX, INC Piscataway, NJ
Data Entry Specialist May 2011 to Present
• Assist Major Market Service Account Specialists with entering clients into Preview Payroll Program.
• Enter new pay periods, FICA, FUTA, SSN, SDI and SUI taxes
• Enter employee personal employee information
• Scan all documents for Account Specialists
SPF MANAGEMENT COMPANY, LLC Tampa, FL
HR Administrator/Administrative Assistant to CFO November 2007 to June 2010
• Update payroll timesheets for all 8 corporate store locations.
• Generate and process bi-weekly payroll.
• Correspond with PEO Company to rectify any complications with new hire forms, payroll deductions, bi-weekly payroll
corrections, payroll increases, W-2 forms and 401k.
• Responsible for running MVR and background reports on potential employees. Assist store managers in completing forms for
new hires.
• Correspond with insurance company to add or remove employees from vehicle insurance policy. Disburse all updated
insurance cards and claims for corporate sore locations.
• Prepare all packets for annual health insurance roll out and bi-annual 401k open enrollment.
• Update bi-weekly 401k contribution worksheet, generate and submit bi-weekly 401k via online.
• Responsible for ordering office and computer supplies for corporate office and 8 corporate store locations.
• Handled landlord/tenant issues for 8 store locations.
FIRST ADVANTAGE CORPORATION St. Petersburg, FL
Quality Control Analyst May 2006 to March 2007
• Provide Customer service to our internal/external clients as it pertains to searches, reports, status, invoicing and technical
errors.
• Provide sales, major accounts and operations support in the resolution of inquiries, client issues, organization structure and
business unit processes and procedures.
• Provide education service to our internal/external clients as it pertains to searches, reports, status, invoicing and technical
errors.
MCCARTER & ENGLISH, LLP Newark, NJ
Legal Secretary May 2004 to March 2006
• Prepared all correspondence and litigation pleadings for courts, clients, adverse attorneys and in house
representatives.
• Scheduled meetings, travel arrangements and court appearances.
• Update open files, transcribe dictation, light phones and faxes.
• Request all payments for adverse parties, courts and clients.
COMPUTER SKILLS
Experience in Windows 2000 / XP/2007, Microsoft Office (Word, PowerPoint, Excel, Outlook)
ADDITIONAL SKILLS
Bilingual: Spanish Typist: Words per minute 60
Dictaphone
EDUCATION
DeVry University New Brunswick, NJ
Major: Accounting
Contact this candidate