Administrative Assistant Management

Jennifer McDonald

**** **** ***** ****** ( Englewood, Colorado 80110

****.********@*******.*** ( 720-***-****

Qualifications Profile

Skilled and motivated Administrative Assistant with track record of

providing quality administrative and office support for range of

operations.

> Proven success supporting productive operations and assisting team

members, including calendar management, correspondence, and meeting

preparation.

> Exceptional interpersonal skills; able to communicate professionally

with clients by phone and in person, answering questions and

effectively resolving issues.

> Highly organized and detail-oriented; adept at accurately managing

files and tracking billing and payment information.

> Demonstrated ability to multitask and excel in fast-paced, deadline-

driven environments..

> Proficient in Microsoft Office (Word, Excel, Outlook) and Internet

research and applications.

Professional Experience

Appel & Lucas, LLC - Denver, CO

Receptionist (2002 - 2004)

Supported Attorneys, including client communication and correspondence,

as well as meeting scheduling and calendar management. Answered multiline

phone system. Maintained client files, to include scanning documents for

electronic filing. Managed billing and tracked client payments. Processed

and distributed incoming mail.

Key Achievements:

. Maintained consistent record of exceptional accuracy in managing

highly complex information.

. Effectively communicated with Colorado courts on case updated and

filing information.

Today's Staffing - Denver, CO

Clerical Temporary (2001 - 2002)

Provided temporary administrative support for companies, including both

government agencies and engineering. Assisted in completing contracted

projects, as well as managing office tasks.

Key Achievements:

. Effectively and promptly adapted to specific company requirements

to provide quality support.

. Assisted in installing and updating software programs.

State of Colorado - Denver, CO

Administrative Assistant (2000 - 2001)

Answered phones and directed calls. Posted job openings for multiple

departments. Greeted visitors and provided assistance, to include

answering inquiries on agencies and addressing complaints. Prepared and

mailed correspondence to applications. Administered typing tests for

clerical positions.

Key Achievements:

. Assisted in implementing and maintaining paperless application

process.

. Effectively represented department at job fairs, greeting potential

applications and providing information about positions and

employment processes.

Educational Background

Bachelor of Arts Degree - University of Colorado, Denver, CO

Pharmacy Technician Certificate - Front Range Community College,

Westminster, CO

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