Customer Service Medical Assistant

Lillian Alvarado

abg1cs@r.postjobfree.com

*** ****** ******, *******-*****, NC 27105 336-***-****(H) 336-926-

8486(C)

OBJECTIVE: To gain successful employment in a professional organization

were all the skills acquired thru the years would make a difference. As I

advance in my career.

EXPERIENCE

Accurate Communication- Customer Service/Interpreter-2008-current

Responsibilities included interpreting for Attorneys, Immigration, and

Small claim Courts, Doctors, Hospital and Physical/mental health therapist.

Handle Customer service call from clients for insurance verification,

workers compensation. Conduct research to verify client's information thru

engine search. Customer Service

Winston Salem Forsyth County Schools- Office Assistant-Winston Salem, NC

2007-2008

Assisted parents interpreting Spanish to English for our teachers,

Principals and Social Workers. Entered information gather from parents,

teacher and students in to School System. Social Services and any other

responsibilities involved with the School System. School system downsized.

Lagana & Associates Office Assistant- 2003- 2006 Lawrence, MA

Made petition for our client who where are applying for Visa and

Citizenship papers. Managed all the administrative duties for three

attorneys and filed application on behalf of our client to the Office of

United States Immigration Service. Conducted research in order to verify

documentation given by our clients. Prepare documents when clients applied

for Mortgage loans. . Duties also included billing and collections/

customer serviace Relocated to North Carolina

Nathanson, Wessler and Onerheim, Secretary 2001-2003 Lawrence, MA

Prepared legal statements for SSI clients, also gathered medical document

for the Board of Appeals in Boston. Sent amendments, update paperwork in

regards to status of clients, answered all bilingual calls and clients.

Copied Social Security files for clients. Filed Divorce petition, small

claims. Public Notary, Evictions, thirty-day notice. Also, work closely

with our state constables to evict, serve Subpoenas etc. Upward mobility

Fax International, Administrative Assistant 1996-1998 Burlington, MA.

Process orders for clients that called in asking fax lines thru our Oracle

system. My other responsibilities included helping office staff with

administrative support. PC and Oracle based system operation, as well as

word processing and spread sheet operation. Company relocated to another

state.

Tri-City MHC, Intake Coordinator- Medical Assistant 1994/1996 Everett,

MA.

Patient registration and patient flow coordinator. Processed claim,

registered patients in our clinic. In addition, process all insurance &

referral issues. I handled all incoming calls, also

served as an interpreter. Relocated.

Internal Revenue Service, Quality Review Specialist 1982 -1988 Andover, MA.

Process and reviewed Individual and Business tax returns, which were

process by our tax examiner. Schedule agenda with supervisor concerning

employees job performance. Supervised and trained new employees. Moved.

EDUCATION:

Ashworth College-Associate Degree- Paralegal-Atlanta, GA

Bryman Institute, Brookline, Ma 1998- Medical Assistant Certificate

[pic][pic][pic]

Contact this candidate