Customer Service Quality Assurance

ELAINA C. SHARPE

**** ******* ** ***** ********, TN 38011

901-***-****

******.******@*****.***

Professional Experience:

****-**** ******* ****** *******, TN

Customer Service Representative

Assist corporate office with administrative support.

Communicate daily with Terminix branches nationwide.

Provide information via detailed reports concerning customer calls and billing.

Act as a liaison between customers and branches.

Ensure quality assurance by follow up with customers.

Education:

1970-1971 Miller Hawkins Business Memphis, TN

IBM Secretary

Skills:

Microsoft word and Excel, Windows XP.

General Data Entry.

Bookkeeping, Accounts receivable/payable.

Receptionist Experience

References: Available upon request.

******.******@*****.***

4980 Highway 14 south Brighton tn 38011

901-***-****

2

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