Customer Service High School

SHUNTELL T. THOMAS

** **** ******. ***. **

Bremen, GA.30110

770-***-**** 229-***-****

**************@*****.***

Seeking a challenging position within the customer services field, that

will have many opportunities for growth and development, advancement, and

utilization of my excellent customer service and technical skills.

Professional Experience

2010-Present

Department of Juvenile Justice/Juvenile Correctional Officer. Decatur,Ga

. Help with the accountability of youth movement.

. Under general supervision,,monitor and provides crisis, on site

intervention for youthful offenders assigned to institution.

. Provides a safe, secure and clean environment for the habilitation and

custody of youth without endangering private citizens, other residents,

staff or property.

. Monitor visits between youth inmates and personal visits.

. Supervise periods of recreational activity.

. Communicate security and safety related information a to all.

2006-2010.

Georgia Department of Corrections/Correctional Officer,

Cedartown,Ga/Morgan,Ga

. I was responsible for the supervision and the movement of offender in

facility.

. Help transfer prisoners from one facility to another.

. Search inmates and their cells regularly for confiscated material.

. Ability to make quick and prompt decisions in emergency situations.

. Excellent communication and report writing skills.

. Profound experience in the use of firearms.

. Build and maintain appropriate rapport with inmates and disuse disruptive

behavior by appropriate counseling sessions.

2002-2006

Buffalo Rock Pepsi/Material Handler/Forklift Operator.Albany,Ga

. Responsible for using forklift to pull order.

. Ability to lift up to 50lbs.

. Able to complete orders according to work sheet.

. Good team player and having good interpersonal skills.

. Responsible for putting and pulling orders in a temperature controlled

setting.

2000-2003

Fedex Ground/Package Handler,Albany,Ga

. Serve as a FED-EX warehouse person.

. Worked in the receiving and shipping department.

. Responsible for packing,picking and scanning order using a scanner.

. Heavy lifting experience..

. Load and unload route trucks.

SHUNTELL T.THOMAS

Training and Education

Department of Juvenile Justice Basic Juvenile Correction Officer Training

(BJCOT)

Georgia Department of Correction Officer Training (BCOT)

Monroe High School Albany,Ga 1994-1998

Albany Technical College. Albany,Ga. 1998-1999

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