Ricky Goff

*** **** ******, **** ****, SC • 803-***-**** • abg18h@r.postjobfree.com

SUMMARY OF SKILLS

• Knowledge of developing business applications and implementations

• Strong communication abilities to users at all levels

• Experienced in troubleshooting and setup of various types of computer equipment and operating systems

• Ability to lead and work well in a team based environment

EDUCATION

Bachelor of Science in Business Administration May 2013

Concentration in Computer Information Systems

Winthrop University, Rock Hill, SC

• GPA 3.0

RELATED EXPERIENCE

User Support Student Technician September 2011-

Present

Winthrop University, Rock Hill, SC

• Serve as primary support for faculty and staff machines; complete assigned tasks in a timely manner while

communicating job completion both verbally and electronically to supervisor

• Report user issues and solutions to supervisor and IT team

• Perform maintenance of faculty and staff machines

• Install new software on faculty and staff machines ; remove malicious software

• Re-image/reformat and back up campus machines

• Install and maintain printers, both network and local

Mainframe Competition October 2012 – Present

IBM, Armonk, NY

• Perform extensive systems programming on a IBM z/OS mainframe

• Use ISPF facilities to locate data sets

• Learn Application development (C, Java, COBOL, Assembler and REXX)

TECHNICAL SKILLS

• Languages: C++, Visual Basic, HTML, CSS, PHP, MYSQL, PL/SQL,

• Design and IDE Tools: VI, Visual Studio, Expression Web

• Operating Systems: Microsoft, Linux, and Mac OSX

• Certifications: A+, IC3

CAMPUS INVOLVEMENT AND LEADERSHIP

Students in Technology and Academia Research and Society (STARS) August 2012 –

Present

Winthrop University, Rock Hill, SC

• Provide outreach to area high school students interested in the computing field

• Co-led a computer repair workshop for Winthrop University students