Customer Service Training

Brett Thomas

**** ****** ***, ********, ** ***** ● 614-***-**** ● ************@*******.***

EDUCATION

COLUMBUS STATE COMMUNITY COLLEGE, COLUMBUS, OHIO JANUARY 2007- MAY 2010

3.57 GPA; Paralegal Studies, Post Baccalaureate Certificate

KENT STATE UNIVERSITY, KENT, OHIO AUGUST 1997- MAY 2001

Bachelor of Arts in Political Science, with a minor in Pre-law

INTERNSHIPS

Legal Aid Society of Columbus, Columbus, Ohio – William Ross, supervising attorney

September 2008- December 2008

• Assisted Mr. Ross with Expungement Cases

• Filed Expungement applications

• Researched clients criminal backgrounds

September 2009 – December 2009

• Assisted Mr. Ross with pre-foreclosures

• Assisted in mitigation hearings

• Conducted interviews obtaining clients’ financial histories.

WORK EXPERIENCE

• 12 valuable years working in Customer Service for 4 National retail stores.

• Delegated with task of training all new associates with policies and procedures.

• Achieve numerous accolades for providing excellent service.

Gap Inc. Direct, Grove City OH 2006 - Present

Kaufmanns at Tuttle Crossing, Dublin OH 2003-2006

Marshal Fields at Tuttle Crossing, Dublin OH 2002- 2003

JCPenney’s at Tuttle Crossing, Dublin 1998-2002

Contact this candidate