LILLIAN T. DILLARD
P O BOX *****
Mobile, AL ****5
TEL: 251-***-**** or cell: 251-***-****
EMAIL: ***********@*****.***
Objective: To obtain a position with a firm or organization that will allow me to display my
excellent people skills and demonstrate my capabilities.
Education: May 2007 received Bachelor Degree Human Services, Discipline
Psychology, Sociology and Criminal Justice.
Education: Jan 2009 until present Masters of Professional Counseling, still attending four
Four classes from completion.
Experience: Nov 1983 to Mar 2000 Department of Human Resources, 272 N. Broad St.
Mobile, AL
Position: Sr. Economic Assistant Specialist managed a case load of four
hundred plus clients, interviewed clients daily, certified clients for food stamp program applying
federal regulations and guidelines. Evaluated and calculated one hundred fifty plus monthly
report forms for continued eligibility.
Sept 1999 to May 2002 Helpline Center, Mobile, AL
Position: Call center helpline counselor volunteer. Trained to effectively listen to
clients and direct them to resources to receive help or offer feedback to help them resolve
personal problems.
Sept 2003 to April 2010---Crossmark Retail Services, Plano, Texas
Position: Retail Sales Representative Contact local grocery to reset section to
increase sales. Cut in new products and check for distribution o f products.
Nov 2009 to present Sunflower Sales and Demo, Mobile, Ala
Position: Demonstrator demonstrate products to customer to increase sales and
promote items.