Customer Service Sales

Connie Ni

**** ****** **** **** *****: 626-***-****

West Covina, CA 91792 Email: connie

****@*****.***

Objective: To achieve a position that fully utilizes my experience and

skills in an environment that encourages professional growth and

advancement.

Education:

California State University Hayward, CA Graduate Date:

December 2006

> Bachelor of Arts in Graphics Design

Employment History:

Wecly International, Inc Jan 2010-December

2010

Purchase Assistant

> Processed daily purchase order, communicated with clients,

assistant vice president and review purchase assignment, email

vendors and factory, prices updated.

> Posted freight shipment payment, mail bill payments.

> Answer phone called filed and order office supplies.

Gigabyte Technology May 2009- August 2009

Marketing Assistant

> Performed general office duties: data entry, input sales order

into Navision (SBT). Monitored company e-mail and replied as

needed.

> Planned for company's activities event to represent the

presentation during the meeting.

> Prepared bruisers, lanyards and posters for sales tradeshow as

need as well.

Elecpro USA-San Mateo, CA Jan 2007-Novemeber 2007

Receptionist/Administrative/Customer service

> Processed of purchased orders placed by phone, e-mail and fax,

used QuickBooks to work on PO. Invoices, coordinates orders with

shipping department. Duties include, data entry, communicated

with suppliers to confirm purchase orders and lead times,

confirmed progress on upcoming shipments. Called vendors which

payment over due on 30 days.

> Performed general office duties such as greet customers, answered

phones, photocopy, scan, filing and ordered office supplies,

> Processed track guests, package and distributaries incoming/outgoing

mails.

> Scheduled and coordinated travel, meetings, interviews,

appointments, events, and other similar activities for

supervisors.

Peter Pan BMW - San Mateo, CA

Office Assistant (Sales Department)/Receptionist Nov 2004 -Nov

2006

> Greet customers/guests, answered the phones/faxes and filled papers

work, demonstrated a high level of customer service, operating cash

from customers.

> Managed and maintained all customer files.

> Processed track guests, package and distributaries incoming/outgoing

mails.

> Assisted Human resource department with moderate to clerical and

administrative assignments.

Qualification:

> Able to multitask to meet deadlines.

> Well organized, detail-oriented and being a good team player.

> Excellent customer service skills.

> Results-oriented professional with exceptional skills in client

consulting, problem solving and relationship building.

> Strong communication skills.

> Proficient in PC/Mac Microsoft Office Application (Including

Excel, Word, and PowerPoint), Adobe Photoshop (basic),

Accounting software (Navision SBT, Quickbook.

> Fluent in Chinese (Mandarin - Speaking and Reading)

References Available Upon Request

Contact this candidate