Sales Quality Assurance

Eric M. Tindall

*** **** **** ***** ~ Keller, TX 76248

817-***-**** ~ ********@*******.***

PROFESSIONAL PROFILE

Accomplished Business Analyst with a comprehensive background in diverse

areas of finance and operational management. Skilled in identifying

financial performance drivers, implementing process improvements, and

streamlining daily activities. Instrumental in achieving financial as well

as business objectives while working collaboratively with teams. Reputation

for integrity, quantitative abilities, and superior analytical skills.

CORE COMPETENCIES

Financial Planning & Analysis . Financial Management . Accounting &

General Ledger Activity

Financial Forecasting & Modeling . Budgeting . SOX Reporting &

Compliance

Strategic Planning & Business Analytics . Variance Analysis

EDUCATION

Master of Accounting and Financial Management (2011)

KELLER GRADUATE SCHOOL OF MANAGEMENT

Bachelor of Business Administration

UNIVERSITY OF CENTRAL ARKANSAS

PROFESSIONAL EXPERIENCE

MICHAEL'S STORES, INC., Irving, TX (2000 - 2009)

Manager of Pricing (2005 - 2009)

Maintained full responsibility for pricing policy development and

administration. Authorized company cost increases with price optimization

activity based on annual unit, sales, and gross margin volume impact

quantification. Participated in SOX compliance initiatives. Provided high

level of support to the Canadian Zone Vice President on Canadian Pricing

Policy to produce optimal volume and profitability for the region.

Facilitated competitive pricing strategy with analyzed results and

recommended action. Analyzed impact on margin due to shifting mix of

business by department and sales type, which aided in creating margin

enhancement programs for targeted areas.

Key Achievements:

. Spearheaded the development and implementation of the Clearance

Strategy that encompassed over $300M annually while prioritizing the

decreases that were executed.

. Presented financial and operational impact of price change activity to

the highest levels of executive management on a regular basis, which

aided in business decision-making processes.

. Directed various components of the largest information system upgrade

the company had received in over 10 years through the implementation

of the Oracle Retail Management System.

Financial Planner (2000 - 2005)

Handled all aspects of financial planning and analysis, forecasting,

financial modeling, and variance analysis. Evaluated inventory and

financial performance as well as presented results to the executive team.

Delivered promotion, clearance, and exit strategy recommendations to the

merchant team. Facilitated space productivity analysis to help determine

financial resource allocation. Supported the IS department in the

development of the technical structure and tools that supported the

production of planning information with a greater confidence in data

integrity.

Key Achievements:

. Managed the planning, analysis, forecasting, and evaluation functions

for merchandising departments encompassing $230M in net sales

annually.

. Created and managed the Enhanced Seasonal Planning application, which

was used to plan and execute purchases in excess of $1B at retail

value annually.

. Ensured the achievement of financial goals by reaching specific sales

and gross margin objectives while adhering to open-to-buy budget

constraints.

. Introduced standardized reporting to enable the capture of all

seasonal inventory performance, which was used to produce the

following year's purchase quantities.

ACXIOM CORPORATION, Conway, AR (1999 - 2000)

Account Support Professional

Delivered superior level of service to a diverse clientele. Assisted

clients in achieving business goals by providing accurate and reliable

data. Maintained a database containing over 60M consumer records.

Participated in the quality assurance process that was established to

deliver positive results.

Key Achievements:

. Provided data integration services for a retail account that generated

over $3M in annual revenue.

. Spearheaded the development of monthly reports that detailed the

quantities of preferred customers by market, segment, and priority.

DILLARD'S STORES, INC., Little Rock, AR (1996 - 1999)

Corporate Replenishment Buyer

Analyze the performance of basic merchandise in women's and children's

areas for approximately 350 retail locations nationwide exceeding $220M in

net sales annually. Introduced planned orders/receipts, assortment,

projections, and flow of goods. Oversaw the semi-annual store audit process

at a predetermined retail location to update product quantities and provide

an accurate dollar value of current inventory.

Key Achievements:

. Implemented an automated inventory management system to correctly

replenish merchandise, which improved stock position and increased

revenue by $20M.

. Identified system enhancements with MIS/programmers and management to

increase the efficiency and productivity of the (JIT) basic

replenishment system.

CENTRAL ARKANSAS COMMUNICATIONS, INC., North Little Rock, AR (1995 - 1996)

Technical Consultant

Managed equipment inventory from order origination to customer delivery.

Created customer and inventory databases. Produced sales reports using

Dealer/Marketing/Tracker software.

Key Achievements:

. Championed efforts to transition manual invoicing and bookkeeping to a

computer based system.

TECHNICAL SKILLS

MS Office, Visio, Retek, AS400, Microstrategies, Merchandise Decision

Support Structure, Oracle Promote

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