Joan Stressenger
Aurora, CO 80014
***********@*******.***
Profile
Dedicated Information Technology professional with seventeen (17) years of experience in the Healthcare
industry. Solid understanding of department operations and application needs for Laboratory, Pharmacy,
Radiology, Medical Records, Cardiology, Performance Improvement, and Centralized Scheduling.
Extensive experience with MEDITECH hospital information system, in both MAGIC and Client/Server
environments. Perform implementations, upgrades, application support, NPR report writing, and user
training. Effective communicator with staff of various departments and levels of responsibility.
Experience
Vision Consulting
February 2011 – Present
Meditech CPOE Analyst – Working as a contractor in the Pharmacy Informatics division on the medication
build team for a large hospital corporation. Responsible for mapping corporate OE QS strings to existing
drugs defined in the pharmacy database for new CPOE builds. Audit order strings to verify accuracy and
build CDSs and administration criterion for PCAs and critical care drips. Build and edit pharmacy rules
related to physician order entry.
Catholic Health Initiatives
October 2007 – February 2011
Applications Analyst III
Serve as a team leader with advanced problem solving skills to implement, upgrade and support complex
Meditech clinical application systems. Ensure that all systems are fully tested before implementation into
production. Documents and describes complex processes and procedures relating to current and future
systems environments. Train and educate users on system functionality and capability. Provide
mentoring and training to junior application analyst staff in the areas of system analysis & design,
specification development and documentation, end user training and CHI prescribed methodologies.
Provide 24x7 level three application support on rotation.
Special projects: Co-team lead for a Magic Pharmacy Install. Installed 5.5 PHA in a critical access
hospital. Assisted in the training of the application, data collection to build the drug database, First
Datbank install, Omnicell interfaces and supported all post go-LIVE issues.
NDC Submission to Medicaid, implemented Meditech’s solution for NDC submission in 14 MBOs.
Lead for the V2 allergy conversion during the 5.63 updates. Assisted local hospital staff with the system
changes and process changes of using the V2 version of allergies. Monitored the conversion upon go-
LIVE.
Perot Systems
October 2006 – April 2007
Sr. Business Analyst
Served as a planning lead for a Meditech implementation for a 6 facility health system. Created a multi
phased timeline for the advanced clinicals roll out. Assisted in the development of the resource and
hardware budgets for ancillary clinical and advanced clinical applications. Served as a liaison to several
hospital led workgroups to create a business model based on current and future opportunities for
standardization, centralization and regionalization. Defined core teams for OE, Pharmacy and ITS.
Edited corporate implementation plans for Pharmacy and ITS.
Provided back fill clinical application support (Pharmacy, Laboratory, ITS) for corporate accounts.
Assisted in the implementation of Medinet interfaces for 2 hospitals – outbound lab orders to
Quest Diagnostics and inbound results to the laboratory systems
Provide on call day support for system emergencies
Provide back fill support for NPR Report writing team
Perot Systems
October 2006 – April 2007
Sr. Business Analyst
Served as a planning lead for a Meditech implementation for a 6 facility health system. Created a multi
phased timeline for the advanced clinicals roll out. Assisted in the development of the resource and
hardware budgets for ancillary clinical and advanced clinical applications. Served as a liaison to several
hospital led workgroups to create a business model based on current and future opportunities for
standardization, centralization and regionalization. Defined core teams for OE, Pharmacy and ITS.
Edited corporate implementation plans for Pharmacy and ITS.
Provided back fill clinical application support (Pharmacy, Laboratory, ITS) for corporate accounts.
Assisted in the implementation of Medinet interfaces for 2 hospitals – outbound lab orders to
Quest Diagnostics and inbound results to the laboratory systems
Provide on call day support for system emergencies
Provide back fill support for NPR Report writing team
Partners Health Care System
May 2006 – July 2006
EMR Analyst / Trainer (3 month contract)
Served as a Consultant for the implementation of an electronic medical record (EMR) at
various physician practices within the health system
Work closely with physician practices to define business needs, understand clinical workflow,
and develop specialized IT strategies and solutions
Educate and prepare physicians for the transfer to an electronic medical record
Understand practice concerns and plan the project to address these concerns as efficiently
as possible
Educate physicians and all medical staff on how to use the EMR in a way that best suits their
practice needs
Morton Hospital and Medical Center
October 2002 – April 2006
Systems Analyst
Provide Application Support for the Laboratory, Pharmacy and Radiology departments
Project leader for e MAR implementation, lead nursing, pharmacy, respiratory and medical
record staff in the development of the online MAR. Gathered the work flow of medication
administration to use as the basis of all nursing and pharmacy system MAR parameters and
functionality design. Created end user training materials and assisted in the training of the
nursing staff.
Implemented Medinet Interface outbound lab orders with Umass Reference Laboratory and
inbound results to the laboratory system
Implemented Community Wide Scheduling at the Occupational Health Center
Coordinated 4.9 and 5.2 testing for supported applications, tested the 4.9 and 5.2 NPR
Update
Implemented the Pyxis 2000 interface – outbound ADTs and patient prescriptions, inbound
billing transactions
Write NPR reports upon request
Automated physician orders, recreated paper forms to screen forms
Automated Radiology procedure instructions for nursing staff
Provided day to day support, maintained dictionaries, monitored interfaces, entered billing
codes for supported departments
Cape Cod Healthcare
March 2002 – October 2002
MIS Physician Analyst
Provided Application Support for the owned Physician practices using CWS and PPM
Implemented PPM and CWS in an ENT practice
Caritas Norwood Hospital
April 1999 – February 2002
Applications Analyst
Provided Application Support for the Pharmacy, Medical Records, Cardiology, Performance Improvement
departments utilizing the Pharmacy, Medical Records, Abstracting, ITS, NPR applications
Implemented Deficiencies and Correspondence portions of Medical Records application
Ιimplemented 3M’s APCFinder interface
Implemented GE Marquette Muse system for EKGs and 3 interfaces: outbound ADTs and
orders, inbound EKG results to ITS
Implemented Pyxis 2000 interface
Implemented 3M’s Codefinder interface
Assisted and tested the Case Mix conversion from HBOC to Meditech
Coordinated testing for the 5.2 release of supported applications
Provided day to day support, monitored interfaces, wrote NPR reports, entered billing codes
for supported departments, created and maintained report templates and screens for
supported departments
Cambridge Health Alliance
October 1998 – March 1999
Applications Analyst
Provided Application Support for the Pharmacy and departments utilizing Community Wide
Scheduling
Wuesthoff Health Systems
January 1997 – October 1998
Applications Analyst
Provided Application Support for the Pharmacy, Radiology and Centralized Scheduling departments
Implemented MSM’s medDietary system
Implemented tracking system for an Anti Coagulation clinic: created the screens and reports for
tracking and reporting of patient INR results and recommendations
Coordinated testing for the 4.6 release of supported applications
Meditech
March 1993 – January 1997
Senior Applications Consultant
Provided Application support for the Pharmacy, Radiology, Community Wide Scheduling, DSR
applications for several corporate accounts
Conducted DSR ($T Report Writer) trainings
Performed Radiology and Pharmacy audit visits
Pharmacy Corporation of America
1993 – 1994
Pharmacy Technician
Prepared IVs for housebound patients and patients in nursing homes
St. Elizabeth's
1987 1993
Pharmacy Technician
Transcribed physician orders, filled medication orders, prepared IVs (antibiotics, TPNs,
chemotherapy using sterile technique)
Education
Pursuing BS Information Technology at Colorado Technical University
Certificate in Business Applications 1991
Computer Learning Center, Somerville, MA
Massachusetts College of Pharmacy, Boston, MA, 1988 1989