Manager Sales

L aurence P Coughlin

*** **** **, *** ***

Warwick, RI 02888

401-***-**** (home)

401-***-**** (cell)

********.********@*****.***

E xperience:

Director of Food Services, Westbay Community Action, I nc ., Warwick, RI

07-04 to 07-11● Budget- $1.5 Million● Staff- 25

Directed standardized meal preparation & menu development, Hired, Trained & Evaluated staff, Managed a

u nion workforce, Project Management, Inventory and Cost Control, P&L Management, Instituted Productivity &

P roduct

Quality Improvements, Community Relations, Facility Management, Established emergency food marketplace & a

t wo acre community farm, Developed IT strategic plan for agency, Technology Integration, Eliminated $50,000

budgetary deficit.

General Manager, M ama Leone’s Ristorante, Newport, RI

12-03 to 05-04● Revenues $2.1 million● Staff-40

Revised Menu, Reduced BOH Labor by 12%, Instituted Systems and Policies, Implemented Marketing Strategy

and Local Marketing Program.

M anager, C hili’s Grill & Bar, Bellingham, MA

03-02 to 12-03● Revenues -$3.2 million● Staff- 60

Team Building, Marketing, Increased Speed of Service, Relationship Management, Reduced Food Cost, Increased

Sales by 7.5% & Profits by 5%, Reduced Turnover by 30%.

Manager, B ugaboo Creek Steak House, B raintree, MA

02-01 to 02-02● Revenues- $3.6 million● Staff- 75

Improved Product Quality, Increased FOH Productivity, Reduced Waste, Inventory & Cost Control, Increased

Sales by 9.5% & produced highest Profit in 15 unit chain.

Managing Partner, 99 Restaurant-Pubs, Cranston, RI

04-94 to 02-01● Revenues- $2.6 million● Staff- 50

Hired, Trained, Scheduled & Evaluated Staff, Productivity & Product Quality Improvements, Forecasting &

B udgeting, P&L Management, Team Building, Community Relations, Facility Management, Increased Sales by

40% & Profits by 28%, Increased Guest Count by 25%,Maintained 20% Turnover Rate, ”Turnaround Store of the

Year” award recipient, Received “Gold Safe Work” award for 3 consecutive years.

Manager, P izzeria Uno, Dedham, MA

03-93 to 04-94● Revenues-$2.75 million● Staff-60

Retrained BOH staff to Increase Speed of Service Times, Directed Product Quality Improvements, Maintained

93.5% Mystery Shopper score, Increased Sales by 7.4% & Profit by 3.7%, Reduced Turnover by 28%.

Manager, O live Garden, Warwick, RI

02-88 to 03-93●Revenues-$4.2 million ● Staff-90

Team Building, Community Relations, P&L Management, Directed standardized food preparation, Hired

& Trained FOH staff, Inventory & Cost Control, Established new store opening weekly sales record of $115,000,

I ncreased Sales by 8.5% & Profits by 4.5%, Maintained highest food quality in region.

Certifications and Affiliations:

ServSafe Food Service Sanitation Certificate

RI Food Handler’s License

RI Community Food Bank Advisory Board Member

Education:

Rhode Island College, Providence, RI

BS degree in Business Management

Dean’s List Student

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