Customer Service Accounts Payable
Resume:
BRANDI RAMIREZ
Aurora, CO ****1
**************@*****.***
Hard-working and technically skilled accounts payable specialist known for accuracy, attention
to detail and ability to analyze and correct errors and problems and implement ongoing strategies
to improve processes. A/P career spans 7 years of experience in manufacturing, consulting and
also 5 years in a high volume lockbox and remittance process industry. Proficiencies in generally
accepted accounting principles (GAAP) as well as MS Office Suite, QuickBooks, BAAN and
Costpoint systems.
PROFESSIONAL EXPERIENCE
BONA KEMI. – AURORA, CO
August 2008 – October 2010
Accounting Specialist II-Corporate
Provided advanced accounts payable duties for a small manufacturing company in a small
accounting department consisting of one Payables Specialist, one support associate and one
Manager.
• Obtain management approval and code vendor invoices and expense reports weekly
• (200 invoices weekly, 50 expense reports weekly)
• Match enter and pay purchase (inventory) invoices
• Process incoming invoices via mail, email and electronic download through complete
process, finishing with check processing and creation of ACH payments, full cycle
accounts payable
• Process state and local sales taxes monthly (13 states)
• Import and export files into and out of Access
• Maintain vendor payment records/ vendor W-9s and process year end Respond to
routine collection inquiries, customer service for vendors and project managers
• G/L Account Reconciliation (Prepaid, Trademarks, Fixed Assets)
• Processed monthly accruals and journal entries at month end close
• Maintain and pay American Express Credit card expenses including Axiom travel
expenses
• Designed and implemented many new processes to promote efficiency and accuracy.
• Responsible for providing monthly Sales on Line of Business Reports for managers
• Responsible for creating and maintaining master training documents and procedures
manuals for all functions of the AP department
POLICY STUDIES INC. – Denver, CO
June 2004 – June 2008
Accounting Clerk-Corporate
Provided routine and advanced accounting support for the accounts payable team, accounts
receivable and other related accounting functions.
• Code approved vendor invoices and expense reports (150 invoices, 150 expense
reports weekly)
• Enter and post bills for payment into Costpoint/Deltek
• Maintain payment records/ vendor W-9s
• Respond to routine collection inquiries, customer service for vendors and project
managers
• Prepare invoices for payment, full cycle, from receipt of invoices to check run
• G/L Account Reconciliation
• Maintained and reconciled 30 local checking accounts for off-site locations
• Paid rent and utilities for all off-site locations (35 sites)
• Monthly accruals/Journal entries
• Created weekly ACH payments
FIRST DATA CORPORATION - Englewood, CO
February 1999 – November 2003
Unit Lead - Retail Lockbox 2000 - 2003
Oversaw production, department operations and workflow. Performed all routine duties
including mail extraction, images scanning, data entry, balancing and research.
• Assumed all supervisory duties in the Manager’s absence. Taken upon management
duties such as monitoring and assisting with employee production reviews, reviewing
payroll and supporting employee needs.
• Improved customer service and staff knowledge by developing a questionable mail
reference manual, which minimized delays and dislocation of items.
• Revised and established procedures and master formats that increased efficiency and
overall organization of the department.
• Developed and implemented training materials which improved consistency and
productivity.
• Data entry for Echostar & Comcast lockbox payments.
• Imaging/scanning of all documents & payments to enter data payments directly from
system.
• Daily balancing of batched payments/coupons and checks using NDP500.
• Keyed issued refunds of Western Union money orders.
EDUCATION
Community College of Aurora 2010-Currently Attending
(Associates in General Studies, anticipated graduation Spring 2011)
Other courses also completed towards Bachelors in Accounting for Regis Crossover Program (Anticipated
graduation Spring 2012): Accounting Principles I, and II Intermediate Accounting I, Complete PC Database
(Access), Microsoft Office 2010 (Complete Suite), Computerized Accounting, Macroeconomics,
Microeconomics
Arapahoe Community College, 2005-2006
Red Rocks Community College, 2004-2005
University of Colorado, 1995
PROGRAMS
14,000 Keystrokes per hour
Baan, Costpoint, Lawson, Microsoft Office 2010, (Word, Excel, Access), Quickbooks
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