Portland, TN ***** Cell 615-***-****
Alicia Rodgers
SUMMARY OF QUALIFICATIONS:
Thirty-one years providing office administrative and clerical support, including handling
confidential information. Skilled in Microsoft Word, Excel, PowerPoint and Outlook. Excellent
telephone, filing, and organizational skills. Experienced in meeting planning and travel
arrangements.
WORK EXPERIENCE:
Administrative Assistant, Gresham, Smith and Partners, Nashville, Tennessee
November 2002 - Present
• Operating a phone system with for over 200 people
• Assist with posting positions for recruiting on different websites
• Process monthly merchandise sales and balance spreadsheets
• Experienced in document formatting, proofreading and administrative assistant duties
• Recorded and filed employee benefit, salary and annual evaluation information
• Greet all company visitors and receive and screen all phone calls
• Assist 38 Architects and Engineers with all Administrative duties
• Prepare Proposals and deliver within a time frame
• Prepare PowerPoint Presentations as needed
• Responsible for scheduling meetings and handling travel arrangements for five staff
members; make meal and hotel arrangements; process travel expense reports
• Schedule interviews for the Recruiting Manager as needed
• Order supplies and merchandise
Administrative Assistant, CWC Logistics, Inc., Portland, Tennessee
February 2001 – November 2002
• Greet all company visitors and receive and screen all phone calls
• Experienced in document formatting, proofreading and administrative assistant duties
• Processing mail and distributing mail, invoices, timecards and administrative reports for
department
• Solely responsible for maintaining department standardized filing system so staff can easily
locate information
• Responsible for scheduling meetings and handling travel arrangements for five staff
members; make meal and hotel arrangements; process travel expense reports
• Coordinate relationships between General Electric and CWC maintaining standardized
procedures across the operating groups
Personnel Assistant, Kirby Building Systems, Portland, Tennessee,
November 1999 - February 2001
• Recorded and filed employee benefit, salary and annual evaluation information
• Assisted with payroll preparation and entered data into payroll system
• Received production orders daily and verified that orders ship timely
• Worked closely with Structural Engineers reviewing shop drawings before release
Administrative Assistant, ESI International, Goodlettsville, Tennessee
October 1995 – October 1999
• Answer multi-line phone system screening company calls
• Assist salesmen with data entry, distributing and processing purchase orders
• Provided all clerical support to a team of six
Charge Analyst/Claims Examiner, GATESMCDONALD, Hilliard, Ohio
August 1988 – October 1995
• Provide unemployment charge services to clients in 50 states and claim services for nine
states
• Coordinate with clients insuring that all necessary documents have been received and
recorded
• Acted as intermediary between clients and state employees during the appeals process
EDUCATION:
Westland High School, Columbus, Ohio Graduated June 1982
Volunteer State Community College, Gallatin, Tennessee Microsoft Word and Excel 1999