Christina SARZA
* ******** ***** ( Lincoln, RI **865 ( **************@*****.***
Profile
HUMAN RESOURCES PROFESSIONAL WITH TEN YEARS EXPERIENCE WITH AN MBA.
EMPHASIS IN HR OPERATIONS, PROJECT MANAGEMENT, AND FULL-LIFE CYCLE
RECRUITMENT.
Core competencies
. BUSINESS PARTNER
. Employee Relations
. Conflict Resolution
. Talent Acquisition
. Policy & Procedure
. Training & Development
. Benefits Administration
. Labor Relations/EEOC
. HRIS
Professional Experience
Senior HR Operations Administrator
2010
CVS (through Adecco)
Woonsocket, RI
. Worked in CVS Caremark's HR Shared Services department assisting in the
management, tracking, and execution of several corporate strategic
initiatives. Assisted the project team in managing the Corporate
Strategic Initiative process throughout the planning and development
lifecycle. Support end users in their use of the database, including
training and addressing end user questions.
. Maintained Corporate Strategic Initiative tracking and reporting
database.
. Produced audit, exception and information reports from the tracking
database. Reviewed data requirements and documents according to required
standards to ensure design and implementation are according to company
specifications.
RECRUITER
2010
CITIZENS BANK (through Mergis)
Providence, RI
. Forecasted the recruitment needs and develop a variety of on-going,
productive sources of talent.
. Participated in the development and implementation of staffing
strategies.
. Directed the internal and external process of assessing candidates.
. Guided managers throughout the selection process while maintaining
compliance with employment laws, EEO and AAP policies.
eMpLOYEE RELATIONS Project MANAGER
2008 - 2009
SOVEREIGN BANK Providence, RI
. Developed tactical plans in support of employment initiatives, assembled
cross-functional project teams and provided project leadership in the
achievement of business goals and objectives.
. Managed vendors, projects, project teams and direct reports to define
project scope and performance expectations. Identified internal and
external trends and recommended actions.
. Implemented HR products, processes and policies across the organization,
including Code of Conduct and Ethics company handbook and monthly
reporting to the Board of Directors.
Human Resources MaNAGER
2005 - 2008
BLUE SKY BRANDS INC.
North Kingstown, RI
. Catalog warehouse & call center for 400 employee's located over four
states.
. Planned, implemented and closed warehouse & call center, launched WARN
Act (exempt, non-exempt and hourly).
. Responsible for full-life cycle recruitment for exempt and non-exempt
requisitions.
. Developed and presented training to management on company improvements
and retention.
. Managed the Employee Wellness Committee and health & benefits fairs.
Coordinated employee events.
senior Human Resources Generalist 2000 - 2005
General Dynamics Electric Boat Bremerton, WA
. Corporate off site manufacturing facility, with over 700 union and non
union employees.
. Managed off site HR office. Recruited, relocated, developed, and
presented training to 200 employees from New England and recruited 600
local employees.
. Responsible for full-life cycle recruitment for college graduate
requisitions. Partnered with managers to provide leadership over the
requisition process.
. Identified and implemented recruitment strategies to address the needs of
the business.
. Acted as liaison between managers and union representatives to resolve
employee relations issues.
. Facilitated training on and administered FMLA, EEO, FLSA, ADA, LOA, and
Workers Compensation programs.
. Investigated EEOC and NLRB charges and settled grievances.
Education
Johnson & Wales University
Providence,
RI
. M.B.A., Global Organizational Leadership and Human Resources
. B.S., Healthcare Administration Management
. a.S., Hospitality Management
University of Rhode Island - Additional course work in Labor Relations.
Providence, RI
Systems Experience
. MS Office (Word, Excel, PowerPoint, Access, Publisher. Outlook & Visio)
and Adobe
. HRIS Systems- Resumix, People Soft, Ceridian, I-Grasp, ADP, Geneva,
Human Concepts, Taleo and SAP