Administrative Assistant Manager

Kashawna Pentecost

**** ****** **

Dallas, TX *5249

Phone 972-***-****

Cell 214-***-****

Email: *.**********@*****.***

A highly motivated, experienced professional, with skills in Business

management and a dedication to Customer Satisfaction.

Education:

Dallas Can Academy, Dallas, Texas 1999-2003, Diploma

Cedar Valley College (2 years of college)

Summary of Qualifications

Experienced in Escrow loans and accounts.

Skilled at handling multiple tasks simultaneously.

Ability to relate to people at any level of business and management.

Excellent communication skills, written and oral.

Work well under pressure and able to meet tight deadlines.

Highly Organized

Give and receive constructive feedback.

Professional Experience

Lancaster ISD May 2010 to present

Cashier The Child Nutrition Programs provide healthy,

nutritious meals and snacks to the Nation's children. Through the National

School Lunch Program and School Breakfast Program, school children have

access to healthy meals.

Workway ( First American), 2009- 2010 Temp Richardson TX

Escrow Specialist

To take incoming calls from homeowners in regards to there escrow account

with there taxes.

Countrywide Home Loans, 2008-2009 Plano, TX

Account Manager

Establish a baseline of what success in the account looks like both to your

customer and to your company

Develop insights into the customer business plans, priorities, and projects

that represent your own best opportunities to deliver the most value

Create strategies to defend or develop the account

Identify new revenue streams to supplement your run rate business by better

understanding the customer's business and anticipating future requirements

Develop relationship strategies designed to establish influential

relationships with those in the account who can truly drive your success

Create new demand by better understanding the customer's business and

anticipating future requirements

Develop insights into those areas that would provide unexpected and highly

differentiated value to the enterprise

Prioritize and allocate account team resources effectively to ensure

comprehensive coverage of the accounts

Improve account team internal and external coordination

Fortune Plastic & Metal, 2005-2007-Dallas, TX

Administrative Assistant

Develops and maintains a vast array of Excel spreadsheets for daily, weekly

and monthly reports.

Maintained employee personnel and safety training records.

Works as liaison among local entities and the main office in New Jersey.

Improved proficiency use of Microsoft Office Products, also payroll.

Recyclable products to China and Hong Kong.

Interacts with plant managers, shippers and employees to coordinate

international shipments

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