Mari Anne Kirchenbauer

**** ********* *****

Medina, Ohio 44256

330-***-****-cell phone

I am a very experienced Administrative Assistant, with excellent

organizational skills, advanced Word Processing Training, Excel, PowerPoint

and Outlook skills. Also, well experienced in meeting planning,

coordinating large group meeting and training events, and travel planning.

Excellent customer service skills proven ability to manage different

projects with increased responsibility.

UNISOURCE WORLDWIDE - 2008 -2011

Administrative Assistant - Sales Support Administrator. Support Business

Manager and Sales Reps with dashboard reports, customer requests. Managed

inventory on large projects. Assisted with Operations, daily receiving,

scheduling dock appointments, Inventory reconciliations. Coordinate with

vendors and suppliers on a daily basis. Investigated customer complaints

and pricing disputes. Assist Sales Reps with presentations, reports, and

special projects. Responsible for all office equipment, special requests

and meeting planning.

MEDGroup - 2004 - 2008

Administrative Assistant - Marketing Department/Administrative Department.

Assists staff with daily upkeep of client database, insuring accuracy of

client documents, Web site and presentation materials. First point of

contact for complaint calls from patients. Assists Sales Managers with

client projects, presentations and special projects. Assists Clinical

Executive Administrator with special projects, (census, time studies, and

client tracking). Assists Business Executive Administrator with physician

schedule, Q & I Reports, assists Marketing & Billing Departments with

regular projects. Takes meeting minutes for CSR meetings. Assists in

developing ads for publication in magazines, newspapers and other

periodicals. Deals with issues of confidential and delicate matters.

Mercury Distributing - 2003

Inside Sales Rep.- Input Customer Orders into database. Acted as a liaison

between clients and outside sales staff. Determined best shipping method

for products ordered.

Sherwin Williams - 1999-2003

Training Center Coordinator-Assisted Training Center Manager with

presentation and development of 20 training seminars per year for Mid-

Western Division Staff. Scheduled and coordinated class attendees travel

and hotel arrangements for all seminars. Prepared class material for all

participants. Approved and submitted all final invoices for approval to

Accounts Payables. Developed database to track attendee participation. Was

instrumental in developing alternate vendor programs which significantly

affected bottom line savings.

Cleveland Clinic - 1991 -1998

Clerical Assistant - Division of Radiology Assisted in development of

training symposium with Head of Angiography. Maintained databases to track

expense accounts for clinic staff.

Department of Patient Facilitated Services - Scheduled VIP patients for

clinic appointments with a high degree of confidentiality/security.

Maintained database on a daily basis to track patient appointments and

scheduling.

Department of Surgery - Float Appointment Secretary. Scheduled

appointments for the Departments of Dentistry, General Surgery, Gynecology

and The Breast Center. Maintained a high degree of accuracy, while

maintaining excellent customer service.

Department of General Surgery - Appointment Secretary, Back up Surgical

Scheduler. Scheduled appointments and related exams for patients. Assisted

with Special Projects for retired surgeons.

Department of Hospital Radiology Cat Scan Appointment Secretary. Scheduled

both in-patient and outpatient exams, and special procedures. Assisted

with General X-ray Scheduling.

Education and Other Skills

Corporate College - AAPC Medical Coding and Billing (ICD-9, CPT & HCPCS)

Cuyahoga Community College - Associates Degree - work in progress

Medical Terminology, CPT Coding, Advanced Microsoft Word, Word Perfect,

Advanced Excel, Advanced Power Point, Access, Salesforce.com, Database

Management skills, Business English and Grammar, Exceptional Customer

Service Training, Time Management Training, Organizational Skill Training.

Experienced meeting planner.

Contact this candidate