Customer Service Administrative Assistant
Resume:
Leah B. Hunter
***** ***** ** **** ********, Ca 92530
Professional Profile
Gordon Kiefer High School graduate with high motivations and ability to
excel in any field. Responsible team player with accelerated attention to
detail and ability to work well in many atmospheres.
. Communication - Persuasive communicator with well-developed
presentation and negotiation skills. Able to develop productive
relationships with colleagues, customers and staff at all levels.
. Completion skills - Solid background in following daily routines while
keeping attention to detail and high promptness.
. Punctuality - Proven ability of keeping hectic agendas with a flawless
consistency of sticking to schedules.
. Retention - High proficiency in absorbing new skills while already
possessing a wide versatility of skills and knowledge.
Experience
MARBELLA FLOORING INC 2010-2011
Administrative Assistant
Performed secretarial and various assistant duties with emphasis on
contract administration and job tracking.
. Data entry using excel to maintain records of projects bid, project
start dates including hard costs and contract costs, sent submittals
including MSDS samples and shop drawings.
. Daily communication with General Contractors in regards to contracted,
pending and newly bid projects.
. Schedule project managers and field superintendent for job walks, as
well as weekly placement for field employees.
. Review, revise, and execute contracts along with W9 and Insurance
Certificates. Also, create new job folders for organization of
contracts, billing, purchase orders, change orders and correspondence.
. Purchase Orders as requested while comparing prices to find the lowest
number.
. Prequalification forms as requested by general contractors and
architects.
. Corporate licensing on a state and city level.
. Excellent in Microsoft Word, Excel, Office, and Project. Beginner in
Microsoft QuickBooks.
NEW HOMES DIRECTORY- Murrieta, Ca
2009-2010
Marketing/Manager of Directory
Performed secretarial and various assistant duties with an emphasis on
research and customer contact.
. Prepared various forms of advertising media then publishing to
according area maps.
. Thorough communication with customers in regards to new and updated
contracts, as well as standard customer service.
. Data Entry using excel to maintain records of customers, contracts and
website maintenance.
. Basic Search Engine Optimization to improve customer advertising and
click through rates.
PARADIGM STUDIOS- Lake Elsinore, CA
2008
Secretary/Clerical
Performed secretarial duties with an emphasis on scheduling and
billing.
. Scheduled Customers while coordinating with multiple Engineer
schedules.
. Review and instruction of contracts with customers before session
scheduling.
. Answered phones and emails with basic financial duties.
PARADIGM PROMOTIONS- Perris, CA
2005-2007
Secretary/Clerical
Performed advanced secretarial and financial analyst duties.
. Answered phones and emails, filed purchases and orders and gave price
quotes via phone and email.
. Data Entry using Microsoft Access to maintain records of customers,
products, and transactions.
. Qualified in giving and meeting deadlines under stressful situations;
worked strenuous hours while maintaining a consistent professionalism
and acuteness with colleagues and clients.
Education
Gordon Kiefer High School Graduate
2002 - 2006
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