Manager Management

Amber N. James

**** *********** ** ******, ** ***05

Home: 251-***-**** Cell: 251-***-****

**********@*****.***

Social Services Professional/Administrative Support

Profile

Experienced in human services, as well as administrative support. Offering

versatile office management skills and proficiency in Microsoft Office

programs. Strong planner and problem solver who readily adapts to change,

works independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Education

Alabama State University Montgomery, AL

Relevant Courses:

Child Welfare

Social Work in Health Settings

Human Behavior Social Environment I & II

Keyboarding and Document Formatting

Received: B.A. of Social Work (May 10, 2008)

University of West Alabama –in pursuit of M.A. Counseling/Psychology

Professional Development:

Montgomery County Youth Facility Intern, 2007

Keys to Child Welfare, 2010

Track Training (Social Services), 2010

Key Skills

Office Office Spreadsheets/Reports Reception

Skills: Management Event Management Executive Support

Records Calendaring

Management

Database

Administration

Comput MS Word MS Outlook Windows

er Skills: MS Excel MS Access

MS PowerPoint MS Project

Experience

Encompass Mobile, AL Dispatch / Present

Handled dispatching duties as well as clerical tasks as the assistant to the

Rebecca Laszlo – Page 1

Administrative manager.

Highlights: Worked mainly with computers, with a strong emphasis on Microsoft

programs.

Bartow County DFCS Cartersville, GA Protect and Placement

Specialist/2010

Assessed reports of child abuse/neglect.

Highlights: Worked closely with families and children to connect them to community

resources. Built close relationships with other agencies to ensure safety of children.

Received training in areas of child welfare, as well as extensive documentation training.

Creek Casino Montgomery Montgomery, AL Game Attendant/2009 2010

Helped to maintain basic repairs of gaming machines in facility.

Highlights: Worked as a team to ensure guest satisfaction.

FMC NA Billing Group Mobile, AL Patient Account

Representative/2008 09

Verified patient insurance for renal dialysis. Served as a liaison between patients,

facilities, and insurance companies to ensure proper billing for treatment.

Rebecca Laszlo – Page 2

Rebecca Laszlo – Page 3

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