Customer Service Assistant

Luz M. Irizarry

*** ***** ****

Windsor, CT *****

Cell. 787-***-****

E-mail ************@*******.***

Luz Mercedes Irizarry

Objective: Motivated and eager to accept an administrative assistant/managerial

position in the Management Field, Credit, Customer, Service or related

areas, in which my experience as well as my skills will enable me to

growth professionally and, if necessary, taking additional trainings for a

successful organization like yours where my knowledge and acquirement

could contribute to the company's development, to reach professional

goals and success.

Experience:

08/2004-06/2010 Benso Corp. DBA General Candy Imports Caguas P.R.

Credit Department and Accounts Receivable

•Credit Assistant

•Give Follow-ups to accounts of Links of Supermarkets and Independents

•Clients reminding them of invoices that are pending

•Accounts Receivable

•Customer Service be able to solve any doubts with the Vendors as well Clients

regarding their orders

•Make invoices and orders from Vendors and Clients over the phone

•Data Entry of Orders

•Make Ageing’s weekly

•Entering payments of invoices being paided to company using the program

•QuickBooks

Assistant Traffic & Logistics Department

• In charge of maintaining movements on containers

• Keep track of the Containers to avoid demurrage

• In contact with Accounts Payable to make check when needed

• Had a direct contact with the brokers office

2002-2003 Caribbean Retail Ventures Caguas P.R. 787-***-****

Assistant Accounts Payable

•Data Entry

•In charge of reviewing all invoices received

•In charge of making checks and paying invoices to clients

•Filling of invoices

•Attend to clients’ needs when they call

•Receptionist cover when needed

1978-1997 Hartford Bd. Of Education Hartford, CT

Secretary Assistant M.D. Fox Elementary School

•Receptionist

•Data Entry

•Administer School merchandise to teachers

•Maintain students records updated

•Make transfers for students when transferring out

•Make preparations for the end of school year as well as for the beginning school

year

•Worked as a Paraprofessional in 1978 at Batchelder School tutor students in the

Laotian class grades 1,2 in Reading and English besides this I also worked

with Bilingual class grades 4,5,6 in English

Assistant Secretary Human Resources 249 High Street Hartford, CT

• Receptionist, Phone calls, receive visitor’s, handout applications

• Prepare verification letters for employees of the school system

• Assign Substitute Teachers when regular teachers would be absent

Education: High School Diploma Urban League of Greater Hartford 1992

2008-2010 Universidad Del Turabo Gurabo P.R

Skills: Computer, Microsoft Office, Word, Windows 9x, ME, 2000, XP,

Great Plaines Enterprises, Excel, Data Bases, Quick Books and

Able

Abilities: Able to handle multiple tasks, Innovative, good interpersonal skills

could work in groups, fast learner

Languages: Fully Bilingual, Spanish and English verbally and written

References: Upon Request

Contact this candidate