AMY KARAS

Myrtle Beach, SC

843-***-****

abg0zx@r.postjobfree.com

Summary

An experienced professional who consistently exceeds job requirements, meriting greater

responsibility and promotion. Works well under stressful conditions, exercising prudent judgment

and sound decision making skills based upon experience; organization and efficiency, and

strong work ethics. Self-starter, well-organized, detail-oriented, excellent oral and written

communication skills, and able to work in a fast-paced environment while managing multiple

assignments.

Areas of Expertise

Customer Service

Shorthand - Stenotype (120 wpm)

10-Key

Internet

QuickBooks

Microsoft Office Suite 2007

Adobe PageMaker 6.0

Corel W ord Perfect 2000

Medical/Legal Terminology

Typing (70 wpm)

Career Preparation

02/10 – 06/10

Ashworth College

Paralegal Certificate June 2010

At Home Professions 01/04 - 4/04

Medical Billing

Training At Home

Park's College - Tucson, Arizona 1992 - 1996

Associates Degree in Court Reporting September 19, 1996

Internship at Arizona Superior Court June - August 1996

Work Experience

05/2011 – 07/2011

Frederick Law Office

Office Assistant

Full-time responsibilities included answering multi-line phone system, filing, faxing, legal

transcription, prepared affidavits, closed legal files using defenderData, and scanned old files

into computer system.

02/01/01 – 08/20/10

R.A. Alcala' & Associates, Inc.

Consulting Electrical Engineering

Administrative Assistant

Full-time responsibilities included marketing (prepared Firm responses to RFI’s/RFP’s requests

from State, City, and County agencies, solicited other firms for teaming possibilities, provided

our Firm information such as resumes and firm experience when requested by clients, etc.),

Certificate of Insurance requests, collections (emailing and calling clients regarding invoices

that were +90 days past due), transcribed dictation, answering phones, filing, typing

correspondence (memos, letters, fee proposals, etc.), faxing, copying, Internet research,

ordering supplies (inventory), scheduling (meetings, travel, etc.), and backup AP/AR. Also

assisted in the hiring process, orientation, and termination/exit interviews.

AMY KARAS

Myrtle Beach, SC

843-***-****

abg0zx@r.postjobfree.com

Restructured all collections procedures, which in the first year of the modified procedures

in place resulted in collecting over $200,000.00 in past due accounts receivables. This

also resulted in the firm’s first Christmas bonus for all employees in 5 years.

Restructured all marketing procedures, which in the first year of the modified procedures

in place resulted in five (5) new clients and 10 new projects worth a total of $525,000.00.

TeleTech 09/00 - 02/01

Customer Care Representative

Full-time responsibilities included assisting UPS customers with ordering supplies, shipping

packages, and provided locations of the closest UPS drop off locations near them.

First Data Corporation 02/22/99 - 09/00

International Directory Assistance Operator/CSR

Full-time responsibilities included locating phone numbers in the United States and across the

country for customers in the United Kingdom.

Bonded Collections 02/97 - 02/98

Sales

Full-time responsibilities included assisting vice president, entering investigation information

into database (data entry), faxing, copying, and typing correspondence.

Professional Resume 07/92 - 09/96

Administrative Assistant

Full-time responsibilities included answering phones, typing resumes, faxing, copying, filing,

etc.

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