Data Entry Operator
Resume:
RANJAN PRASAD THAKUR
WZ-***,,Nraiana village,Near Radhakrishanmandir New Delhi 110028
Cellular: 971*******,844-***-****; Email id: ******.********@*****.***
Objective - Continuous enrichment of my Identity both at my professional
and
Personal level.
PROFESSIONAL EXPERIENCE
VCARE SOULITON (Outsource Call Centre Of Vodafone Essar Ltd.)
Backend Head Vodafone)Aug 2007
o Managing a team of 11people.
o Updating the team members about market plans.
o Managing complaints through escalation of unresolved customer issue.
o Compiling the data into MIS analyzing for enhancing productivity.
o Word In Vodafone Software (CPOS & Scanning )
FASTTRACK. (Outsource Call Centre Of Vodafone Essar Ltd.)
Backend Head Vodafone)
May 2009
o Managing a team of 11people.
o Updating the team members about market plans.
o Managing complaints through escalation of unresolved customer issue.
o Compiling the data into MIS analyzing for enhancing productivity.
o Word In Vodafone Software (CPOS & Scanning )
MERCURY SOLUTIONS Ltd. (Outsource Call Centre Of Vodafone Essar Ltd.)
Backend Executive Vodafone)
June '2009-Dec2014 till date
o Handling the MIS and "Data Entry Operator".
o Word in Vodafone Software (EPOS).
SAMPARK BPO(Datasys)
o Handling the MIS and "Data Entry Operator".
EDUCATION
o B.S.C From N.LM.U DARBHANGA with 2008
o B.I.C.S From Patna with 2004
o B.S.E.B From patna with 2002
o Diploma in machenical engg in elliam from 2013
Typing 30 Speed
Strengths:-
o Enthusiastic, highly motivated professional with excellent sales
skills
o An arranger
o Stamina to work under pressure, managing multiple tasks simultaneously
o Self starter, independently motivated
o Aim learning something new everyday
o Personal integrity. Strong work ethics
Personal Information
Date of Birth : 09th Nov. 1986
Father's Name : Mr.Shiv Shankar Thakur
Strengths : Honest, sincere and Hardworking
Hobbies : Traveling, chatting with friends & playing
cricket
Languages Known : English and Hindi
With pleasing personality and sound health I am ready to meet any
challenging assignments.
DATED: Ranjan Prasad
Thakur
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