TI MOT HY VANSKY

• *** Bankview Dr. Columbus, Ohio 43228

• Home Telephone - 614-***-**** • Cell Phone - 614-***-****

• abg0yv@r.postjobfree.com

S E N I O R O P E R A T I O N S M A NA G E M E N T

Multi-Unit M anager / F ranchise Operations D i rector / General Manager / Franchise

T r a iner

A h ighly accomplished management professional with extensive experience in the total

operations of food service establishments. Regarded as a strategic leader and team

b uilder with experience leading collaborative cross-functional teams with a strong

customer service focus and a constant attention to the bottom line. Certified t rainer

w ith extensive experience in training management teams to exceed goals for sales,

customer service, and cost control. Experienced in leading the planning and

development of corporate policies and procedures, revenue forecasting, and profit and

loss, with strong qualifications in leading multiple establishments through periods of

g rowth and expansion, while being an experienced auditor and coaching and developing

t o exceed required results. Skills include excellent t roubleshooting abilities with respect

t o improve operations and profit margins.

Core competencies include:

• •

Sales Building Verbal and Writ ten Communications

• •

Time Management Staff Leadership and Development

• •

Team Building Budget Development and Control

• •

Strategic Planning Succession Planning

• •

Research and Analysis Local Marketing Program Builder

• •

Microsoft Office Proficient Project Management Skill set

• •

Generalist Type Specialty Results driven to exceed expectations set

P RO F ESS I O NAL

E XPER IENCE

GENERAL MANAGER, (06/2010 to 05/2011)

WOMACK RESTAURANT’S DBA I HOP., REYNOLDSBURG, OH

Oversee the daily operations of a high volume facility in the Columbus market with direct

responsibility for all initial staff selection and t raining, food, and supply ordering,

maintenance and repair for facility. Establish sales forecasts and budgets for the store. Direct

daily operations of a branch unit with annual revenues of $4.7 million. Directly supervise 6

managers and an administrative assistant with indirect supervision of over 150 hourly team

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members and communicate expectations and priorities and strategic vision th roughout the

entire team. And monitor team member performance, coach, counsel and provide career

development. Complete and deliver performance reviews to each department manager and

entire staff.

Selected accomplishments:

• Set company’s sales records for fi rst year of opening

• Serve as the market t raining store

• Has exceeded company’s team member tu rnover expectations each year

• Exceeds company’s guest satisfaction scores each quarter

• Has exceeded Labor cost and Cost of Goods objectives set forth by the company

GENERAL MANAGER, (10/2005 to 06/2010)

O’CHARLEY’S INC., REYNOLDSBURG, OH

Oversee the daily operations of a high volume facility in the Columbus market with direct

responsibility for all initial staff selection and t raining, food, and supply ordering,

maintenance and repair for facility. Establish sales forecasts and budgets for the store. Direct

daily operations of a branch unit with annual revenues of $3.8 million. Directly supervise 4

managers and an administrative assistant with indirect supervision of over 100 hourly team

members and communicate expectations and priorities and strategic vision th roughout the

entire team. And monitor team member performance, coach, counsel and provide career

development. Complete and deliver performance reviews to each department manager and

entire staff.

Selected accomplishments:

• Serve as the market t raining store

• Has achieved increased operating income in each year

• Has exceeded company’s team member tu rnover expectations each year

• Exceeds company’s guest satisfaction scores each quarter

• Has exceeded Labor cost and Cost of Goods objectives set forth by the company

• Ranked in the top ten percent in the company based on results

D I RECTOR OF OPERAT IONS / AREA SUPERV ISOR, (09/1995 to 2000) and (2001 to

10/2005)

FAZOLI’S ITAL IAN RESTAURANTS, Columbus, OH

Oversaw the start-up of multiple (seven) new restaurants in the Columbus market with

d irect responsibility for all initial management and staff selection and t raining,

equipment, food, and supply ordering, and facility décor. Established sales forecasts and

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budgets for each store and the entire market area. Directed daily operations of seven

facilities with annual revenues of $7.75 million and monitored staff performance through

consistent coaching and counseling. Established and enforced safety, sanitation,

i nventory, and staffing policies. Implemented marketing plans and directly supervised up

to 42 managers with indirect supervision of over 300 hourly workers.

Selected accomplishments:

• Consistently achieve lower than industry average management and associate

t urnover rates.

• Buil t & developed a team of high-level performers who served as a model for

t he industry.

• Led two units to become part of the Food Cost Committee for the concept to enhance

best practices by the corporate franchisor.

• Serve as sole Franchisee operator on Labor Commit tee consisting of corporate

executives responsible for improving Fazoli’s business model for future growth.

• Implemented area t raining meetings on topics including labor cost control, food cost

control, sales growth, sanitation, and general operations involving all levels of staff .

• Consistently leads division (franchise & corporate restaurants) in Guest Service

Scores.

• Results from guest service scores for my group leading the division in sales

i ncreases.

• Developed and implemented policy’s for the local restaurant f ranchise group .

• Reduced company costs by lowering accidents yearly by i mplement ing a company

safety policy’s and programs in conjuction with Bureau of Workers Compensation.

OWNER / OPERATOR, 1994 to 2001

TAVCO, L LC (PAK MA I L #US564 FRANCHISEE), H illiard, OH

Owned and operated this shipping and custom packing retail outlet franchise. Directed all

marketing efforts to secure new and retain existing customers. I handled all company bookkeeping

and payroll duties. H i red, t rained, and supervised staff.

Selected accomplishments:

• Established relationships with several shipping company’s

• Set up a business to business sales monthly business plan

• Developed different avenues of revenue thru local marketing

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K I TC HEN MANAGER, 1993 to 1994

THE OLIVE GARDEN, Dublin, OH / Columbus, Ohio

Manage the daily operations of this restaurant. Wholly responsible for all profit and loss, cost

control, personnel decisions, t raining, inventory, equipment purchasing and maintenance, and

guest satisfaction. Hi red, t rained, and mentored staff.

Selected accomplishments:

• Managed K i tchen and Bar departments and consistently exceeded budgetary

s tandards.

• Established an inventory system for the bar to manage and reduce inventory levels

and maintain consistent costs.

• Started local marketing program with pharmaceutical reps to increase sales.

AREA SUPERV ISOR, 1986 to 1993

SISTERS RESTAURANTS, Columbus, OH

Full responsibility for overseeing the total operations and profitability of multiple u nits ( up to

13) . I mplemented t raining and development programs to assist managers in meeting corporate

goals and objectives. Total autonomy for r ecruiting, hir ing, t raining, educating, evaluating,

p romoting, and terminating management as needed. I exceeded profitability and monitored

p urchasing, cash control, audits, and inventory.

Selected accomplishment:

• Increased profitabili ty in a distr ict which consistently failed to meet profitabili ty

goals.

ED U C A T I O N & CR E D E N T I A L S

Bachelor of Science Business Administration, w ith a concentration in Project

M anagement

( in progress)

Colorado Technical University, Colorado Springs, CO -- Online

Associate of Science in Business Management, Marketing -

M arion Technical College, Marion, OH

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ServSafe Certified

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