Customer Service High School

P HONE 435-***-**** * E-MA I L ***********@***.***

Anna Michelle Thomson

Objective

Obtain employment in a friendly professional company with opportunities for growth and advancement that will

allow me to utilize my personal skills.

Skills Profile

• Excellent Customer Service Skills.

• Computer Literate, Microsoft Word, Excel, Power Point, Access and Quattro-Pro.

• Data Entry, Ten Key, Type 65 WPM

• Honest, Reliable, Hardworking, and Creative.

Employment History

[02/2010-current] Bards Food & Drink- Cedar City, UT

Waitress

• Helped in various aspects of the job to help customers in a proficient and timely manner. Including assisting in

phone communications taking special orders, cleaning and cash handling.

• Took orders and prepared food for customers as well as for special events and occasions.

• Website Maintenance.

• Used my creativity to come up with new ideas to optimize store efficiency.

[10/2008-02/2010] State Farm Insurance-Cedar City, UT

Receptionist

• Superior Customer Service Skills

• Office ordering, Sorting mail and replying back

• Answering phones, communicating clearly and professionally to help resolve customer situations and complaints

in a courteous manner, using strong customer service skills

• Multi-tasked in a fast paced environment.

• Answered phones, completed and correctly filed paperwork in a diverse range of computer applications.

• Collecting and updating contact information

• Receiving payments

[05/2007-10/2008] Wal-Mart- Cedar City, UT

P HONE 435-***-**** * E-MA I L ***********@***.***

Anna Michelle Thomson

ICS Softlines

• Superior customer service skills, cash handling.

• Organizing floor plans with strong attention to detail, and correctly filling all paper work.

• Filling in where needed in various positions.

• Working well independently as well as with a team.

Education

[Currently Enrolled] Oral Roberts University - Tulsa, OK

[Graduated: 06/2005] Lewis & Clark High School- Vancouver, WA

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