Human Resources Management

Joseph P. Conley, JD, SPHR

** ******** ****

Media, PA 19063

***************@*****.*** 610-***-****

Profile

Human Resources Leader with over 25 years of HR generalist experience in a

variety of industries. Diverse human resources management orientation with

success in employee relations, policy and procedure development,

compliance, and recruiting/staffing. Recognized as a resourceful leader,

creative thinker and strategic partner. Strong communications,

interpersonal relations, and mentoring skills.

Recruiting/Staffing Unemployment Compensation HR Compliance

Employee Relations Performance Management Talent Resource Planning

HR Legal Guidance Training Compensation/Benefits

Professional Experience

AAA MID-ATLANTIC, Wilmington, DE 1999-Present

One of the largest AAA organizations in the country, serving over 6 million

members and employing 2,600 associates. Company provides members with

roadside assistance, travel, and insurance services, and has been in

existence for over 100 years.

Director - Human Resources

Direct an HR team responsible for providing a full range of HR services,

such as recruiting/staffing, employee relations, compensation/benefits, and

other HR initiatives for 400 associates in the Wilmington corporate office,

as well as another 500 associates in 2 Call Centers/Operations Centers in

VA and DE. Supervise a staff of 2 HR Managers and 8 HR Generalists.

. Provide a central point of contact for effective and confidential

facilitation of employee relations issues. Provide guidance to all levels

of management throughout the company in order to ensure consistent, sound

HR practices and compliance with company policy, as well as federal,

state, and local regulations.

. Partner with Senior Management on staffing and recruitment needs to

ensure the acquisition and retention of superior talent. Direct the

implementation and development of standard recruiting and retention

practices and procedures.

. Support various business lines and provide the operating units with high

quality benefits, compensation, employee relations, recruiting, and

training programs, policies, and services. Develop strategies with

business line leaders for realignments and reorganization. One of three

chairpersons for the Company's Pandemic Committee.

. Earned the 2001 Robert R. Rugel Shared Values Award, AAA Mid-Atlantic's

most prestigious award. Voted on by Directors and above in the company,

the award is given annually to the Director and above who most

exemplifies the company's Shared Values philosophy of Teamwork,

Integrity, Respect, and Commitment to Quality.

. Oversee the Unemployment Compensation program for the organization.

Negotiated a contract with the UC vendor, and presented seminars to all

HR associates to educate them on all aspects of UC. The company realized

4 straight years of improved experience during tenure.

NORTH PENN SCHOOL DISTRICT, Lansdale, PA 1995-1999

One of the largest suburban school districts in Pennsylvania, with over

13,000 students and approximately 1,700 employees.

Assistant Director - Human Resources

Responsibilities included the recruitment and selection of professional and

support staff positions, coordination of salary and fringe benefit

programs, development of policies and procedures, various presentations to

the School Board, employee and labor relations, and administration of staff

development programs.

. Developed programs to help maintain a non-union environment for the

district's support staff of over 900 employees

. Assisted in the preparation of the union contract.

. Participated on numerous committees and interacted on a regular basis

with the School Board Directors.

GOODBUYS, INC, Philadelphia, PA 1984-1995

Company operated 18 home improvement centers in 6 states and employed 2,500

associates. The company closed following an unsuccessful Chapter 11

reorganization.

Director - Human Resources

Responsible for all human resources functions. Directed a staff of 8 HR

professionals.

. Oversaw the work of 3 HR generalists in the corporate office to ensure

proper administration for wage and salary issues, benefits, and the

processing of all employee documentation.

. Supervised 3 HR Managers who worked as liaisons between the retail stores

and the corporate office as well as 2 training specialists.

. Negotiated with vendors for all benefit plans, and helped design and

implement them. Developed policies and procedures, and authored several

versions of the employee handbook.

Other Experience

St. Joseph's University, Philadelphia, PA 1998, 2001, 2002

Instructor - Law, Business, and Society

Education

Juris Doctor, 1995, Temple University's Beasley School of Law,

Philadelphia, PA

M.S., Education, 1978, The University of Scranton, Scranton, PA

B.A., History, 1976, The University of Scranton, Scranton, PA

Certification - Senior Professional Human Resources, July 2000

Affiliations/Awards

University of Scranton Wall of Fame, 2003

Holy Ghost Preparatory Hall of Fame, 1985

Alumni Achievement Award - University of Scranton, 1985

Captain - NCAA Division III National Basketball Champions, 1976

Alpha Sigma Nu - Jesuit Honor Society, 1975

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